4500 Western Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
INDRA M
Very professional. Work done in timely manner. Technician very knowledgeable and courteous.
Customer service response - Thank you for your review, Indra! We're glad to hear our technician was professional, knowledgeable, and courteous while completing the work in a timely manner.
Sears Home Services on March 17, 2025
Peter M
Phil was the technician that came out to service my washer and dryer. He was very honest and worked quickly. I would 100% recommend this company. They did outsource their call center to an offshore team, so don’t be alarmed if you talk to foreign personnel. I would recommend this company and I hope to use them for future maintenance.
Customer service response - Thank you for your review, Peter! We're glad to hear Phil provided honest and quick service. We appreciate your recommendation and look forward to assisting you with future maintenance.
Sears Home Services on March 16, 2025
Chris W
Dimitri was professional, nice and explained everything that was wrong and how to fix it. Five star rating.
Customer service response - Thank you for your review, Chris! We're glad to hear Dimitri provided professional service and clear explanations.
Sears Home Services on March 10, 2025
Sonja L
Technician was knowledgeable, thorough, and friendly. He did a great job fixing my HVAC.
Customer service response - Thank you for your review, Sonja! We're glad to hear our technician was knowledgeable, thorough, and friendly while fixing your HVAC.
Sears Home Services on February 12, 2025
Catherine M
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on February 12, 2025
Shevette G
Terence from Sears was very professional from the start to the end. I would definitely recommend him. He arrived promptly and was finished with the job at a perfect time! Excellent work Terence! Thanks again!!
Customer service response - Thank you for your review, Shevette! We're thrilled to hear Terence provided professional and timely service. We appreciate your recommendation!
Sears Home Services on February 01, 2025
Jaunita L
Mr. Terence was very professional and polite. He explained everything he did in the diagnostic process and determined what he thought was the problem. Thank you so much.
Customer service response - Thank you for your review, Jaunita! We're glad to hear that Mr. Terence provided professional and polite service while explaining the diagnostic process.
Sears Home Services on January 14, 2025
Bryana G
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on January 13, 2025
Gary K
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on December 29, 2024
Robert B
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 25, 2024