4500 Western Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Sonja L
Technician was knowledgeable, thorough, and friendly. He did a great job fixing my HVAC.
Customer service response - Thank you for your review, Sonja! We're glad to hear our technician was knowledgeable, thorough, and friendly while fixing your HVAC.
Sears Home Services on February 12, 2025
Catherine M
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on February 12, 2025
Shevette G
Terence from Sears was very professional from the start to the end. I would definitely recommend him. He arrived promptly and was finished with the job at a perfect time! Excellent work Terence! Thanks again!!
Customer service response - Thank you for your review, Shevette! We're thrilled to hear Terence provided professional and timely service. We appreciate your recommendation!
Sears Home Services on February 01, 2025
Jaunita L
Mr. Terence was very professional and polite. He explained everything he did in the diagnostic process and determined what he thought was the problem. Thank you so much.
Customer service response - Thank you for your review, Jaunita! We're glad to hear that Mr. Terence provided professional and polite service while explaining the diagnostic process.
Sears Home Services on January 14, 2025
Bryana G
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on January 13, 2025
Gary K
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on December 29, 2024
Robert B
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 25, 2024
Don D
The technician was great to work with. However, the Sears scheduling system is broken and unreliable. Technicians are overwhelmed and there is little if any human interface. Overall customer service is poor.
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on December 23, 2024
Terri R
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 11, 2024
Edith H
He was very efficient and repaired our washer un a timely manner.
Customer service response - Thank you for your review, Edith! We're glad to hear you were pleased with the efficient and timely repair of your washer.
Sears Home Services on December 03, 2024
