4500 Western Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Jamal C
Phil’s great
Customer service response - Thank you for your review, Jamal! We're glad to hear you received great service, and we hope Duke Energy repair contacts you soon.
Sears Home Services on October 29, 2024
Joyce B
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on October 27, 2024
Ms. K
Service was fast and efficient.
Customer service response - Thank you for your kind words. We're thrilled to hear you found our service fast and efficient!
Sears Home Services on October 13, 2024
Eric M
Customer service response - Thank you for the 4-star rating! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.
Sears Home Services on October 10, 2024
James G
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on October 03, 2024
Robyn F
Edmar was very knowledgeable and professional. He's got the perfect personality and knowledge base for his job. I felt confident that he knew exactly what he was doing.
Customer service response - Thank you for your kind words about Edmar's service, Robyn. We're delighted to hear he made you feel confident with his professionalism and expertise!
Sears Home Services on October 02, 2024
Pepper R
John was a true professional & would definetly use him again. He was kind & courtesy & loved my dog!! John was honest & thorough.
Customer service response - Thank you for sharing your positive experience with John! We're thrilled to hear he was professional, kind, and thorough, and we appreciate your feedback.
Sears Home Services on October 02, 2024
Mia D
Terence from Sears was absolutely fantastic! He arrived promptly and was incredibly professional from the start. He explained the process of replacing our water filter housing unit clearly and concisely. The job was done quickly and efficiently, and he kept us informed every step of the way. Terence even flushed out the lines and rechecked for leaks to ensure everything worked properly. We couldn't be happier with his service. Highly recommend!
Customer service response - Thank you for your glowing review of Terence's service! We're delighted to hear he provided such a thorough and professional experience, and we appreciate your recommendation.
Sears Home Services on September 24, 2024
Abdulrazzak A
The Technician his name Edmar, was very competent and responsible person, I've seen other Technicians, but this one Edmar was exceptional, and he did a great job, 👍
Customer service response - Thank you for your kind words about Edmar and the exceptional service he provided. We're delighted to hear he made a positive impression and did a great job!
Sears Home Services on September 21, 2024
Mathias B
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on September 04, 2024