4500 Western Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Robyn F
Edmar was very knowledgeable and professional. He's got the perfect personality and knowledge base for his job. I felt confident that he knew exactly what he was doing.
Customer service response - Thank you for your kind words about Edmar's service, Robyn. We're delighted to hear he made you feel confident with his professionalism and expertise!
Sears Home Services on October 02, 2024
Pepper R
John was a true professional & would definetly use him again. He was kind & courtesy & loved my dog!! John was honest & thorough.
Customer service response - Thank you for sharing your positive experience with John! We're thrilled to hear he was professional, kind, and thorough, and we appreciate your feedback.
Sears Home Services on October 02, 2024
Mia D
Terence from Sears was absolutely fantastic! He arrived promptly and was incredibly professional from the start. He explained the process of replacing our water filter housing unit clearly and concisely. The job was done quickly and efficiently, and he kept us informed every step of the way. Terence even flushed out the lines and rechecked for leaks to ensure everything worked properly. We couldn't be happier with his service. Highly recommend!
Customer service response - Thank you for your glowing review of Terence's service! We're delighted to hear he provided such a thorough and professional experience, and we appreciate your recommendation.
Sears Home Services on September 24, 2024
Abdulrazzak A
The Technician his name Edmar, was very competent and responsible person, I've seen other Technicians, but this one Edmar was exceptional, and he did a great job, 👍
Customer service response - Thank you for your kind words about Edmar and the exceptional service he provided. We're delighted to hear he made a positive impression and did a great job!
Sears Home Services on September 21, 2024
Mathias B
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on September 04, 2024
Priyanka J
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on August 27, 2024
Judith W
Very professional and friendly.
Customer service response - Thank you for your kind words, Judith. We're delighted to hear you found our service professional and friendly!
Sears Home Services on August 15, 2024
Dorothy Z
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on August 11, 2024
Martha M
I had my Refrigerator serviced by, Terence J. (Technician), he did a great job and not only that he is a genuinely friendly, and knowledgeable person. Thank you
Customer service response - We're thrilled to hear Terence J. provided you with great service and was friendly and knowledgeable. Thank you for taking the time to share your experience with us!
Sears Home Services on August 06, 2024
Maria C
Willie was outstanding, he listened, informed me what he was going to investigate. Once he found the issues, knowing my frustration with the prior company Choice sent. He went out of his way to obtain the parts needed and fixed the problem. He was terrific!
Customer service response - Thank you for sharing your positive experience with Willie; we're thrilled he exceeded your expectations and resolved your issue effectively. We appreciate your feedback and are here for any future appliance repair needs.
Sears Home Services on July 31, 2024