4500 Western Blvd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (132 reviews)

Priyanka J

August 27, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on August 27, 2024

Judith W

August 15, 2024

Very professional and friendly.

Source: Google

Customer service response - Thank you for your kind words, Judith. We're delighted to hear you found our service professional and friendly!

Sears Home Services on August 15, 2024

Dorothy Z

August 11, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on August 11, 2024

Martha M

August 06, 2024

I had my Refrigerator serviced by, Terence J. (Technician), he did a great job and not only that he is a genuinely friendly, and knowledgeable person. Thank you

Source: Google

Customer service response - We're thrilled to hear Terence J. provided you with great service and was friendly and knowledgeable. Thank you for taking the time to share your experience with us!

Sears Home Services on August 06, 2024

Maria C

July 31, 2024

Willie was outstanding, he listened, informed me what he was going to investigate. Once he found the issues, knowing my frustration with the prior company Choice sent. He went out of his way to obtain the parts needed and fixed the problem. He was terrific!

Source: Google

Customer service response - Thank you for sharing your positive experience with Willie; we're thrilled he exceeded your expectations and resolved your issue effectively. We appreciate your feedback and are here for any future appliance repair needs.

Sears Home Services on July 31, 2024

Tricia

July 15, 2024

Besides getting it scheduled in the first place, the tech, Terrance, was great!

Source: Google

Customer service response - We're sorry to hear scheduling was a challenge, but thrilled to know Terrance made a positive impact! Thank you for sharing your experience.

Sears Home Services on July 15, 2024

Richard

July 08, 2024

Phil was informative and helpful, explaining the repair process. He arrived on time, completed the repair and now our washers working great.

Source: Google

Customer service response - Thank you for your kind words about Phil and the service he provided. We're glad your washer is working great again!

Sears Home Services on July 08, 2024

Ernestine D

July 01, 2024

Terence was knowledgeable, professional, patient, personal and very courteous. Represented your organization well. Great job.

Source: Google

Customer service response - Thank you for your kind words about Terence and his professionalism. We're thrilled to hear he represented our organization well and met your expectations!

Sears Home Services on June 30, 2024

Dale M

July 01, 2024

Great service.

Source: Google

Customer service response - Thank you so much for your kind words. We're thrilled you were pleased with our service!

Sears Home Services on June 30, 2024

Jim B

June 20, 2024
Source: Google

Customer service response - A big thank you, Jim, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on June 20, 2024

Average Rating: 4.4/5 (132 reviews)
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