175 Freedom Way Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (56 reviews)

Richard L

June 26, 2025

Michael our technician was outstanding! On time, professional and courteous, he resolved our issue quickly and efficiently.

Source: Google

Customer service response - Thank you for your kind words about Michael's professionalism and efficiency, Richard. We're glad he could resolve your issue quickly!

Sears Home Services on June 26, 2025

Donnette W

June 23, 2025

Our repairman was very friendly, knowledgeable and handled the problem!

Source: Google

Customer service response - Thank you for your kind words about our repairman's friendliness and expertise, Donnette. We're glad he could handle the problem effectively!

Sears Home Services on June 22, 2025

Jordan G

May 09, 2025

I have never had a better experience. Most professional and experience tech iv EVER had. 5/5 wouldn't think twice about using again.

Source: Google

Customer service response - Thank you for your kind words, Jordan. We're thrilled to hear you had such a positive experience with our technician!

Sears Home Services on May 09, 2025

Sandra N

April 16, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on April 16, 2025

MARC D

April 16, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on April 16, 2025

WN8HGZ

April 08, 2025

This technician really really knows his stuff I would pay any thing to keep him with this organization. He ie really sharp.

Source: Google

Customer service response - Thank you for your kind words about our technician's expertise. We're thrilled to hear you had such a positive experience!

Sears Home Services on April 08, 2025

Jeanne L

April 08, 2025

Michael, our Sears tech, was prompt, professional, and very kind. I would like to have him service all of my appliances.

Source: Google

Customer service response - Thank you for your kind words about Michael's promptness and professionalism, Jeanne. We're glad you had a positive experience!

Sears Home Services on April 06, 2025

Denise H

March 19, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on March 18, 2025

Oscar H

January 28, 2025

Did great work highly recommend

Source: Google

Customer service response - Thank you for your recommendation, Oscar. We're glad to hear you were pleased with our work!

Sears Home Services on January 28, 2025

Bob G

January 10, 2025

Great technical guy handling work. Rest of system painful. Numerous requests for info so parts will be with technician, but even though I correctly diagnosed, part had to be obtained after technician came so two visits. Also numerous texts asking for me to confirm appointment with “1”, which I did numerous times

Source: Google

Customer service response - Thank you for your feedback, Bob. We're glad you were satisfied with the technician's work and apologize for the inconvenience with the parts and appointment confirmations.

Sears Home Services on January 09, 2025

Average Rating: 4.5/5 (56 reviews)