344 Jacksonville Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Chris G
Fantastic technicians, fantastic service.
Customer service response - Thank you for your review, Chris! We're glad to hear you were pleased with our technicians and service.
Sears Home Services on January 05, 2025
Bernard H
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on January 01, 2025
Sondra T
Michael is very thorough and he completed the repair in a fairly quick time. I was in the middle of laundry but now I’m on my way! I’m also grateful for letting me know there was another appointment for today. Thanks!!
Customer service response - Thank you for your review, Sondra! We're glad to hear Michael was thorough and efficient, and that he kept you informed about your appointment.
Sears Home Services on December 29, 2024
Aylward C
Tim was fantastic, and extremely helpful
Customer service response - Thank you for your review, Aylward! We're glad to hear Tim was helpful and made a positive impression.
Sears Home Services on December 03, 2024
William O
He came in, replaced the board, adjusted the handles, removed the plastic remaining and was done.
Customer service response - Thank you for your review, William! We're glad to hear the service was efficient and thorough.
Sears Home Services on November 27, 2024
Sherrish H
Excellent customer service. Tim is always timely, professional and efficient. Many thanks. We appreciate him 😊
Customer service response - Thank you for your kind words, Sherrish. We're delighted to hear that Tim consistently provides you with excellent service!
Sears Home Services on November 21, 2024
Chad M
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on November 19, 2024
Suzie R
Tim the technician was very knowledgeable of his products and the parts that should go on them. He didn't want to put junk parts ( non oem parts) on to fix my washing machine. Tim is definitely an asset to your company.
Customer service response - Thank you for your kind words, Suzie. We're thrilled to hear that Tim's expertise and commitment to quality service made a positive impression!
Sears Home Services on November 05, 2024
Helen L
Tim repaired our dryer, and I only have good things to say. He was efficient with getting our dryer to run properly and even taught me about it. I don’t feel like most people take the time to teach, so that was appreciated.
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on October 23, 2024
BRANDON W
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on October 14, 2024
