344 Jacksonville Mall Reviews

Read reviews from customers who used our services at 344 Jacksonville Mall


Total reviews

217


Average Rating

4.6/5

June 19, 2026
Overall rating

As a technician he went right to the problem and then right to the repair. I mean he is a total pro! As a customer service guy he was courteous, flexible, and professional. I would love to have him in my home to fix my appliances again.

Al D,

Customer service response - Thank you for your feedback, Al! We're glad to hear you found our technician to be a total pro and appreciated his courteous and professional service.

Sears Home Services on 1781847067746

June 18, 2026
Overall rating

Yavonne B,

Customer service response - Thank you for the amazing 5-star review, Yavonne! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1781812510782

June 16, 2026
Overall rating

Very knowledgable and professional.

Earl S,

Customer service response - Thank you for your feedback, Earl! We're glad to hear you found our service knowledgeable and professional.

Sears Home Services on 1781640230888

June 12, 2026
Overall rating

Very good and thorough.

God's P,

Customer service response - Thank you for your feedback! We're glad to hear you found the service very good and thorough.

Sears Home Services on 1781292392230

June 10, 2026
Overall rating

The repair man was very professional and knowledgeable thanks

willa S,

Customer service response - Thank you for your feedback, Willa! We're glad to hear the repair man was professional and knowledgeable.

Sears Home Services on 1781196608742

June 10, 2026
Overall rating

Phillip was very professional. Told me the problem and showed me the broken part. He also showed me the new part and price. He was great at explaining everything step by step. He was very patient with my mother and I. I had to translate everything and he was great at explaining everything to me. I could not have had a better experience with a technician. Very grateful!

Elizabeth M,

Customer service response - Thank you for your feedback, Elizabeth! We're glad to hear Phillip was professional, patient, and thorough in explaining everything to you and your mother.

Sears Home Services on 1781196157886

May 29, 2026
Overall rating

outstanding

Phyllis L,

Customer service response - Thank you for your feedback, Phyllis! We're glad to hear you had an outstanding experience.

Sears Home Services on 1780147888076

May 27, 2026
Overall rating

Phillip was on time, very courteous and respectful. He was very business like and entertained our questions which greatly helped us in deciding how to go forward. Kudo to you Phillip.

Glennor L,

Customer service response - Thank you for your feedback, Glennor! We're glad to hear Phillip was punctual, courteous, and helpful in addressing your questions.

Sears Home Services on 1779983702106

May 23, 2026
Overall rating

Phenomenal repair of our Maytag Washing Machine

Martin H,

Customer service response - Thank you for your feedback, Martin! We're glad to hear you had a phenomenal repair experience with your Maytag Washing Machine.

Sears Home Services on 1779532226420

May 12, 2026
Overall rating

Phillip was a great technician. He came in and fixed my issue as well as corrected the overcharge I received.

Roshun S,

Customer service response - Thank you for your feedback, Roshun! We're glad to hear Phillip was a great technician and resolved both your issue and the overcharge.

Sears Home Services on 1778612421099

Showing 1 - 10 reviews

Pagination
Pagination
See all details for 344 Jacksonville Mall