344 Jacksonville Mall Reviews

Read reviews from customers who used our services at 344 Jacksonville Mall


Total reviews

217


Average Rating

4.6/5

July 21, 2025
Overall rating

The guy was great explained to us tell us what we did. The day. Service guy was great because the app doesn’t help out. I rather talk to a person than a machine.

Raymond H,

Customer service response - Thank you for your review, Raymond! We're glad to hear our service technician was helpful and informative. We appreciate your feedback on the app experience.

Sears Home Services on 1753056869534

July 16, 2025
Overall rating

Katryce P,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1752717402679

June 25, 2025
Overall rating

Very kind and knowledgeable!

Michael A,

Customer service response - Thank you for your review, Michael! We're glad to hear you found our service kind and knowledgeable.

Sears Home Services on 1750834178098

June 25, 2025
Overall rating

Robert N,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1750836190196

June 23, 2025
Overall rating

Todd was great! Fast friendly service and everything now in working order. No complaints at all about Todd. However, customer service with Sears is a nightmare. Totally AI with no way to connect with a living person! So if there’s a problem with ANYTHING well that’s just too bad for you. I would never want to deal with this again.

Kathleen S,

Customer service response - Thank you for your review, Kathleen! We're glad to hear Todd provided fast and friendly service. We apologize for the frustration with our customer service and appreciate your feedback.

Sears Home Services on 1750638483067

June 22, 2025
Overall rating

Chris S,

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1750641522988

June 15, 2025
Overall rating

Mike was very healthful and educated me on my washer and dryer combo. Mike is awesome

Ieisha F,

Customer service response - Thank you for your review, Ieisha! We're glad to hear Mike was helpful and informative about your washer and dryer combo.

Sears Home Services on 1750044570767

June 11, 2025
Overall rating

Micheal was a professional and really knows his craft. I wish there were more guys like him in his profession.

Rodney B,

Customer service response - Thank you for your review, Rodney! We're glad to hear Michael's professionalism and expertise made a positive impression.

Sears Home Services on 1749742215135

May 19, 2025
Overall rating

Bill G,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1747614789737

May 19, 2025
Overall rating

James G,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1747614789782

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