344 Jacksonville Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (148 reviews)

Dan C

July 04, 2024

Tim did an excellent job; repaired the dryer expediently and professionally. He is also a very personable individual and it was a pleasure having him as a repair technician. He definitely an asset to his company.

Source: Google

Customer service response - Thank you for your kind words! We're delighted to hear about your positive experience with Tim and appreciate you noticing his professionalism and personality.

Sears Home Services on July 04, 2024

Melissa S

July 04, 2024
Source: Google

Customer service response - A big thank you, Melissa, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on July 04, 2024

Roderick W

July 02, 2024

Great service!

Source: Google

Customer service response - Thank you for taking the time to share your positive experience with our service! We're thrilled to hear you’re satisfied.

Sears Home Services on July 03, 2024

Cynthia F

July 02, 2024
Source: Google

Customer service response - A big thank you, Cynthia, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on July 02, 2024

karen W

July 01, 2024

Thomas was great

Source: Google

Customer service response - Thank you for your kind words about Thomas; we're thrilled to hear you were pleased with his service.

Sears Home Services on June 30, 2024

Gordon A

June 27, 2024

Very professional.

Source: Google

Customer service response - Thank you for acknowledging our professionalism. We appreciate your feedback!

Sears Home Services on June 27, 2024

Thomas W

July 02, 2024

Matthew came in and immediately proceeded to replace a part that he ordered for my refrigerator. It took less than 15 minutes. Very professional, knowledgeable and friendly at the same time. I wouldn't hesitate to recommend him to others that may need a refrigeration technician.

Source: Google

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on June 21, 2024

Les B

June 21, 2024

Had Micheal before. Outstanding in his skills, gets the job done. Send him in the future if needed. Thank you.

Source: Google

Customer service response - Thank you for your positive feedback; we're thrilled to hear Micheal delivered outstanding service. We'll make sure to send him for any future repairs you need.

Sears Home Services on June 21, 2024

Lottie H

June 20, 2024

Thomas was very professional. He was prompt and polite. He removed all boxes and debris from the site….

Source: Google

Customer service response - Thank you for recognizing Thomas's professionalism and cleanliness. We're glad to see you had a positive experience with our service.

Sears Home Services on June 20, 2024

Lisa L

June 10, 2024
Source: Google

Customer service response - A big thank you, Lisa, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on June 10, 2024

Average Rating: 4.7/5 (148 reviews)