344 Jacksonville Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (147 reviews)

Crystal G

June 03, 2024

Technician was friendly and courteous, did my repair quickly and efficiently. Thank you so much.

Source: Google

Customer service response - Thank you for your kind words and for recognizing our technician's effort. We're glad to have been of service.

Sears Home Services on June 03, 2024

Jeannie M

June 03, 2024
Source: Google

Customer service response - A big thank you, Jeannie, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on June 03, 2024

Sharon H

December 27, 2024

Michael was very good today. Very thorough and quick at getting diagnostic work done. He ordered the parts and will come back. We are very satisfied with his work

Source: Google

Customer service response - A big thank you, Sharon, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on May 28, 2024

Elizabeth N

March 25, 2024

Technician awesome. Doubling the cost of my maintenance agreement sucks

Source: Google

Customer service response - We're glad to hear that you were pleased with our technician's service, but we apologize for any inconvenience caused by the cost change in your maintenance agreement. Thank you for sharing your feedback.

Sears Home Services on March 25, 2024

Margaret D

March 12, 2024

The technician to fix my dryer was great, a 5 for sure.

Source: Google

Customer service response - We're thrilled to hear that our technician was able to assist with your dryer needs. Thank you for sharing your positive experience.

Sears Home Services on March 11, 2024

John S

March 04, 2024

Michael provided great service for our washer and dryer. WE did wait a long time for the arrival but the service made it worth it.

Source: Google

Customer service response - Thank you for your feedback. We apologize for the long wait time but we're glad to hear that Michael provided great service for your washer and dryer.

Sears Home Services on March 04, 2024

Catherine L

February 25, 2024
Source: Google

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on February 25, 2024

Catherine B

February 13, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Catherine! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on February 13, 2024

Daniel J

February 02, 2024

Excellent service

Source: Google

Customer service response - Thank you for taking the time to leave us a review and for your kind words about our service. We appreciate your support!

Sears Home Services on February 02, 2024

Janet C

January 30, 2024
Source: Google

Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.

Sears Home Services on January 30, 2024

Average Rating: 4.7/5 (147 reviews)
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