344 Jacksonville Mall Reviews

Read reviews from customers who used our services at 344 Jacksonville Mall


Total reviews

217


Average Rating

4.6/5

May 14, 2025
Overall rating

Amazing service. Kept in contact with us the whole time about the need to order parts, status of parts shipping and when he would be available to fix it.

Chris D,

Customer service response - Thank you for your review, Chris! We're glad to hear you appreciated our communication and service throughout the repair process.

Sears Home Services on 1747271622771

May 08, 2025
Overall rating

Technician was polite, professional and knowledgeable. Great customer service.

ronnie D,

Customer service response - Thank you for your review, Ronnie! We're glad to hear our technician provided polite and professional service.

Sears Home Services on 1746687770491

May 05, 2025
Overall rating

Archine F,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1746497408523

May 04, 2025
Overall rating

Michael is absolutely wonderful, he is knowledgeable, kind , intelligent, informative and professional.

Elisabeth E,

Customer service response - Thank you for your review, Elisabeth! We're glad to hear Michael provided knowledgeable and professional service.

Sears Home Services on 1746398688394

April 30, 2025
Overall rating

LARRY M,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1746069298281

April 28, 2025
Overall rating

Thank you for being professional and thorough.

RAIANNG,

Customer service response - Thank you for your review! We're glad to hear you found our service professional and thorough.

Sears Home Services on 1745883390870

April 24, 2025
Overall rating

Our repair tech - Mike - is simply the very BEST! He has serviced several of our appliances over the years and each time he has been able to accurately diagnose and fix the problem. His customer service skills are exceptional. Mike is an absolute asset to Sears Appliance Repair.

Gene F,

Customer service response - Thank you for your review, Gene! We're thrilled to hear that Mike consistently provides exceptional service and is a valuable asset to our team.

Sears Home Services on 1745535252836

August 04, 2025
Overall rating

My flooring was damaged when the technician moved the stove, the stove was left out about 4 inches. I'm assuming when he realized the floor was damaged he didn't go any further, he never mentioned what had happened. I need to file a claim, how do I do this to get my flooring repaired?

Velma H,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1745195004764

June 24, 2025
Overall rating

Great professional young men yes indeed

Leroy M,

Customer service response - Thank you for your review, Leroy! We're glad to hear our team provided professional service.

Sears Home Services on 1744856157680

April 04, 2025
Overall rating

Tim was great at explaining everything that was going on with my washer and also introduced the warranty coverage Sears offers.

Stacy B,

Customer service response - Thank you for your review, Stacy! We're glad to hear Tim was informative and helpful in explaining your washer issues and warranty options.

Sears Home Services on 1743726647530

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