344 Jacksonville Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Gene F
Our repair tech - Mike - is simply the very BEST! He has serviced several of our appliances over the years and each time he has been able to accurately diagnose and fix the problem. His customer service skills are exceptional. Mike is an absolute asset to Sears Appliance Repair.
Customer service response - Thank you for your review, Gene! We're thrilled to hear that Mike consistently provides exceptional service and is a valuable asset to our team.
Sears Home Services on April 24, 2025
Velma H
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 20, 2025
Leroy M
Great professional young men yes indeed
Customer service response - Thank you for your review, Leroy! We're glad to hear our team provided professional service.
Sears Home Services on April 16, 2025
Stacy B
Tim was great at explaining everything that was going on with my washer and also introduced the warranty coverage Sears offers.
Customer service response - Thank you for your review, Stacy! We're glad to hear Tim was informative and helpful in explaining your washer issues and warranty options.
Sears Home Services on April 03, 2025
LINDA H
The technician arrived to fix the refrigerator, He went right to work and the refrigerator was repaired in no time. He was excellent!
Customer service response - Thank you for your review, Linda! We're glad to hear Michael was punctual, friendly, and provided helpful advice.
Sears Home Services on March 13, 2025
Diana A
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on January 28, 2025
Robert D
Identified problem in a matter of minutes. Very cordial, cleaned up and was gone in no time. Thanks!
Customer service response - Thank you for your review, Robert! We're glad to hear our technician was efficient and courteous during your service.
Sears Home Services on January 28, 2025
ljbkeen
Thomas was very personable and professional. He has a great personality. He was quick and keep everything clean. Would definitely like to have him come back again if something goes wrong
Customer service response - Thank you for your review! We're glad to hear Thomas was personable, professional, and efficient. We look forward to assisting you again if needed!
Sears Home Services on January 28, 2025
Charlotte C
I can't remember the technician name......He was a great. He was friendly and very knowledgeable.
Customer service response - Thank you for your review, Charlotte! We're glad to hear our technician was friendly and knowledgeable.
Sears Home Services on January 20, 2025
matthew S
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on January 21, 2025
