344 Jacksonville Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Rodney B
Micheal was a professional and really knows his craft. I wish there were more guys like him in his profession.
Bill G
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 18, 2025
James G
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 18, 2025
Chris D
Amazing service. Kept in contact with us the whole time about the need to order parts, status of parts shipping and when he would be available to fix it.
Customer service response - Thank you for your review, Chris! We're glad to hear you appreciated our communication and service throughout the repair process.
Sears Home Services on May 14, 2025
ronnie D
Technician was polite, professional and knowledgeable. Great customer service.
Customer service response - Thank you for your review, Ronnie! We're glad to hear our technician provided polite and professional service.
Sears Home Services on May 08, 2025
Archine F
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on May 05, 2025
Elisabeth E
Michael is absolutely wonderful, he is knowledgeable, kind , intelligent, informative and professional.
Customer service response - Thank you for your review, Elisabeth! We're glad to hear Michael provided knowledgeable and professional service.
Sears Home Services on May 04, 2025
LARRY M
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 30, 2025
RAIANNG
Thank you for being professional and thorough.
Customer service response - Thank you for your review! We're glad to hear you found our service professional and thorough.
Sears Home Services on April 28, 2025
Gene F
Our repair tech - Mike - is simply the very BEST! He has serviced several of our appliances over the years and each time he has been able to accurately diagnose and fix the problem. His customer service skills are exceptional. Mike is an absolute asset to Sears Appliance Repair.
Customer service response - Thank you for your review, Gene! We're thrilled to hear that Mike consistently provides exceptional service and is a valuable asset to our team.
Sears Home Services on April 24, 2025
