344 Jacksonville Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (137 reviews)

john E

September 10, 2024

Got the job done

Source: Google

Customer service response - Thank you for your review! We're glad to hear that we were able to get the job done for you.

Sears Home Services on September 09, 2024

Michelle B

September 07, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on September 07, 2024

Carol F

September 03, 2024

All the techs are great! Tim kept us well informed with order expectations and called us back! Thanks

Source: Google

Customer service response - Thank you for your kind words, Carol. We're delighted to hear that Tim and our team provided you with excellent communication and service!

Sears Home Services on September 03, 2024

Lauren W

August 28, 2024

All the Sears repair technicians have been great. Tim, Todd and Mike. Timeliness in setting appointments, great communication about when they would arrive, all very professional and nice. I would definitely recommend Sears Home Services for repairs.

Source: Google

Customer service response - Thank you for your kind words, Lauren. We're thrilled to hear that Tim, Todd, and Mike provided you with professional and timely service!

Sears Home Services on August 28, 2024

melissa M

August 30, 2024

Tim is absolutely amazing! Professional, pleasant, and well educated on his job.

Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on August 26, 2024

Kathy D

August 22, 2024

Ken is very responsible and extremely courteous. He was even nice with our animals😊

Source: Google

Customer service response - Thank you for sharing your positive experience with Ken. We're delighted to hear he provided courteous service and was kind to your animals!

Sears Home Services on August 22, 2024

Katherine K

August 19, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on August 19, 2024

Sharon V

August 19, 2024

Pleasant, knowledgeable, informative, and a problem solver.

Source: Google

Customer service response - Thank you for your kind words, Sharon. We're delighted to hear that our service met your expectations in such a positive way!

Sears Home Services on August 19, 2024

C M

August 11, 2024

Very knowledgeable & professional in his work.

Source: Google

Customer service response - Thank you for recognizing our professionalism and expertise in appliance repair. We're thrilled to have met your expectations!

Sears Home Services on August 11, 2024

Danny R

August 07, 2024

Thomas, our technician, is a real professional and great with his customers. He knows his stuff! Thank you!

Source: Google

Customer service response - Thank you for highlighting Thomas's professionalism and customer service skills. We're thrilled to hear you had a positive experience with us!

Sears Home Services on August 07, 2024

Average Rating: 4.7/5 (137 reviews)