344 Jacksonville Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Pam T
The technician was very professional and nice. Couldn't ask for better. Outstanding service.
Customer service response - Thank you for taking the time to leave such a positive review! We are glad to hear that our technician provided outstanding service and were professional and nice. We appreciate your kind words and your business.
Sears Home Services on February 08, 2024
David Y
Very knowledgeable and helpful….
Customer service response - Thank you for taking the time to leave a review of Sears Appliance Repair. We appreciate your kind words and are glad to hear that our team was knowledgeable and helpful.
Sears Home Services on February 09, 2024
Edward K
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on February 05, 2024
D V
The technician was very attentive when listening about the unit’s issues, and past repairs. He was able to quickly diagnose, assess and repair……despite the rainy conditions.
Customer service response - Thank you for taking the time to leave a review for Sears Appliance Repair. We appreciate your positive feedback about our technician's attentiveness and ability to diagnose and repair your unit, even in challenging weather conditions.
Sears Home Services on February 08, 2024
Edmund
Your representative was very professional well manner seem to know what he was doing thank you very much
Customer service response - Thank you so much for leaving a review! We truly appreciate your kind words about our representative's professionalism and expertise.
Sears Home Services on February 07, 2024
Windy F
I am truly grateful I have the warranty and that you utilize fabulous service personnel! What a fabulous experience! Thank you very much! This warranty saved my Christmas! Your service technician was excellent! I love that he is a veteran as well. My husband and I both are, so we sincerely appreciate working with fellow veterans. Top notch!!! Merry Christmas and Happy New Year!!
Customer service response - Thank you so much for your wonderful review! We are thrilled to hear that you had a fabulous experience with our service personnel and that our warranty saved your Christmas. We also appreciate your support for fellow veterans. Merry Christmas and Happy New Year to you too!
Sears Home Services on February 07, 2024
Kip L
Very well informed and knowledgeable.
Customer service response - Thank you for taking the time to leave us such a positive review. We are glad to hear that our technicians were well informed and knowledgeable. We appreciate your feedback!
Sears Home Services on February 07, 2024
Michael W
joanne S
they work diligently to try to fix our problems
Customer service response - We appreciate your feedback and thank you for recognizing our team's diligence in trying to fix your appliance problems. We apologize if your experience was not completely satisfactory and we value your business.
Sears Home Services on January 16, 2024
Adam L
Respond quickly and have always successfully diagnosed my washer/dryer issues.
