1800 Four Seasons Blvd Ste F11 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Bob S
Courteous , professional , explained everything, awsome. His name is Lawrence .
Customer service response - Thank you for your positive feedback, Bob. We're glad to hear that Lawrence was courteous, professional, and thorough in his explanations!
Sears Home Services on November 23, 2024
Evelyn F
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on November 06, 2024
Brian B
My service technician was very knowledgeable and very personable. He was very methodical in analyzing and fixing the problem.
Customer service response - Thank you for your positive feedback, Brian. We're pleased to hear that our technician was knowledgeable, personable, and methodical in resolving your issue.
Sears Home Services on October 23, 2024
Deborah W
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on October 22, 2024
xu Z
He is very good! Very professional with his technique. Although my dryer was not fixed, it was not within his scope of work. He checked the problem very professionally. I am very grateful to him!
Customer service response - Thank you for recognizing the technician's professionalism and effort. We're glad to hear about your positive experience, even though the issue was beyond the scope of work.
Sears Home Services on October 16, 2024
Jack H
The technician was excellent and explained the problem so we could understand.
Customer service response - Thank you for highlighting the technician's ability to clearly explain the issue. We're thrilled to hear about your positive experience with our service!
Sears Home Services on September 25, 2024
Richard S
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on September 19, 2024
Mark F
Scott was very knowledgeable and showed me what he was replacing and after 2 other tech from sears. Scott fixed my problem. I'm very pleased with the work scott did.
Customer service response - Thank you for acknowledging the technician's knowledge and thorough explanations, Mark. We're glad to hear about your positive experience with our service!
Sears Home Services on September 15, 2024
T W
Lawrence goes above and beyond! He has been to my house 4 times trying to fix my refrigerator- always a parts issue (this is getting ridiculous). He is well versed as a tech and has a lot of knowledge. He is friendly and helpful.
Customer service response - Thank you for recognizing Lawrence's dedication and expertise, Terri. We're glad to hear about your positive interactions with him, and we appreciate your patience with the parts issue.
Sears Home Services on September 03, 2024
Patricia M
Prompt and courteous
Customer service response - Thank you for your positive feedback, Patricia. We're pleased to hear you found our service prompt and courteous!
Sears Home Services on August 25, 2024