703 N Berkeley Blvd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (118 reviews)

Angela S

August 26, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on August 26, 2024

Linda J

August 26, 2024

Tech Fred was professional, courteous and provided helpful tips to keep unit operating efficiently. He arrived within the window he stated.

Source: Google

Customer service response - Thank you for your positive feedback, Linda! We're delighted to hear Fred provided excellent service and valuable tips for your unit's efficiency.

Sears Home Services on August 26, 2024

Michelle M

August 15, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on August 15, 2024

Ray S

July 30, 2024

Mike was great. Did a wonderful job. And getting your dryer serves is very important I found out. Mike you saved me a lot of money today. Also thanks for being nice to my dogs.

Source: Google

Customer service response - Thank you for your kind review! We're thrilled Mike provided such excellent service and saved you money, and we're glad he made friends with your dogs too.

Sears Home Services on July 30, 2024

Mike S

August 30, 2024

Mike again did a great job figuring out the REAL problem and ordered the RIGHT part - dryer now is whisper-quiet and and runs GREAT!

Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Mike! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on July 25, 2024

Syene J

July 25, 2024
Source: Google

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on July 25, 2024

Charis C

July 25, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Charis! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on July 25, 2024

Anthony R

July 09, 2024

The technician did a great job repairing my lawn mower. Unfortunately I was not able to be home, so I arranged with him to leave it outside and he completed the work there. Thank you so much. On another note, I had a few issues with the scheduling office. Parts had to be ordered for my lawn mower and were received 3 days later. I arranged through them at least 3 times to have the technician come back out to complete the repairs on my lawn mower. I received 3 text messages and emails confirming each appointment. The appointments were cancelled each time without any notice to me. After each appointment passed without the technician showing I called to rescheduled and informed them each time after being asked that the parts had arrived, but for some reason their system was showing the parts hadn’t arrived. I was thankfully finally able to get that shorted out and the technician showed up as scheduled the forth time and completed the repairs. This process of scheduling really needs to be looked at and improved. I feel like if I hadn’t been forceful and more demanding during that last call, I might still be waiting for the technician to so. I would still use this service again and refer other people, but please give this a look. Thank you

Source: Google

Customer service response - We apologize for the inconveniences with scheduling and appreciate your patience and feedback to improve our services. Thank you for your willingness to recommend us despite the issues, and we're glad the technician was able to complete the repair satisfactorily.

Sears Home Services on July 09, 2024

James T

July 09, 2024

Prompt. Professional. Answered my many questions. Knowledgeable. Efficient. Even though he was unable to find an intermittent problem, he did give me some helpful tips to look out for in the future. Highly recommend!

Source: Google

Customer service response - Thank you for appreciating our dedication to service and for the high recommendation. We're always here to help with advice and assistance whenever you need it.

Sears Home Services on July 09, 2024

Brenda C

July 08, 2024
Source: Google

Customer service response - A big thank you, Brenda, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on July 08, 2024

Average Rating: 4.6/5 (118 reviews)