Appointment Lookup
802-552-4364
703 N Berkeley Blvd Reviews
Read reviews from customers who used our services at 703 N Berkeley Blvd
Total reviews
214
Average Rating
4.7/5
When I scheduled the service call you asked for details of the serial and model number of the jenn air oven IT would have been decent of you to let me know that they no longer have parts that you can install. it would not have been necessary for a technician to come to my home and be charged 119.00 for him to say sorry we do not have the parts. What was the point to ask me ahead of time!! You are a scam!!
Elsy,
Customer service response - Thank you, Elsy, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on 1716884033164
He was great
Joseph P,
Just a warning. When you call this number, it’s not in Goldsboro. It’s a national call center, and the representative may have just been having a bad day, but she was pretty rude. If you’re trying to find someone local, this isn’t it.
Carrie S,
It was so bad that the technician had an attitude he did not fixed my refrigerator
Lucy J,
Customer service response - We apologize for the negative experience you had with our technician and for the inconvenience caused by the issue with your refrigerator. Thank you for bringing this to our attention, we will address the matter and make sure it does not happen again in the future.
Sears Home Services on 1707291407835
First I was giving a time frame of between 8am-5pm and they would let me know when on way. At 7:35am I received a text he was on way and at 8:00am I received text saying no one home and a link to reschedule. I met him on the road and stopped him and he did go back. I filled out online what the issue was that it wouldn’t get hot and to give model and serial number but when service man showed up he didn’t have parts to fix. Plus the quote that I was giving to replace a heating element was about $65 more than the price of a new dryer. Exact same dryer model but 4 yrs newer. I paid the $99 diagnostic fee told him thank you but estimate was ridiculous considering price of new one. I ordered part for $88 from manufacturer and saved $610. Service man was nice and professional but company has ridiculous pricing.
Brent M,
