3580 E Franklin Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Mel V
Both Andrew and Robert were excellent and took care of the problem with the dryer. Only one issue is the time waiting for repair people. I had to miss an entire day of work just to wait between 8 and 5 pm. Please narrow that down to a four hour window. Thank you.
Customer service response - Thank you for your review, Mel! We're glad to hear that Andrew and Robert were excellent in resolving the dryer issue. We appreciate your feedback on the scheduling window and will work to improve it.
Sears Home Services on July 20, 2025
Katie N
He finally came. Fixed in no time. Too bad Sears cancelled the appointment on me 4 times! The tech was great!
Customer service response - Thank you for your review, Katie! We're glad to hear the tech was great and resolved the issue quickly. We apologize for the multiple cancellations.
Sears Home Services on July 13, 2025
Santa M
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on July 07, 2025
Denzel A
Knowledgeable and informative.. fixed repair
Customer service response - Thank you for your review, Denzel! We're glad to hear that our service was knowledgeable and informative, and that the repair was fixed.
Sears Home Services on July 07, 2025
Derek B
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on June 29, 2025
Calvin W
Have no complaints great service
Customer service response - Thank you for your review, Calvin! We're happy to hear that you received great service with no complaints.
Sears Home Services on June 25, 2025
Calvin W
very nice and up front about problem
Customer service response - Thank you for your review, Calvin! We're glad to hear that our service was nice and transparent about the problem.
Sears Home Services on June 22, 2025