3580 E Franklin Blvd Reviews

Read reviews from customers who used our services at 3580 E Franklin Blvd


Total reviews

143


Average Rating

4.3/5

March 24, 2026
Overall rating

Andrew was great. He fixed my issue with the washer and also took the time to test it out to make sure the issue was resolved.

1971 S,

Customer service response - Thank you for your review! We're glad to hear that Andrew was thorough and resolved the issue with your washer.

Sears Home Services on 1774313125467

March 03, 2026
Overall rating

Joyce N,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1772496328761

July 19, 2026
Overall rating

Replace main board on dishwasher. This was the 2nd part that had to be replaced. Started the dishwasher with new part, but didn’t finish. Now need to have another service call and diagnose getting a 3rd part to fix. Dishwasher now broken for almost 3 weeks.

Cathy N,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1771459370162

February 24, 2026
Overall rating

BTW, according to the final billing statement I received after the repair was completed on my washer, I overpaid by over $50 from what the final cost was shown. When will I receive this refund? I have no issues with your technicians, but it's impossible to speak with anyone directly at Sears Appliance Repair. All I get are automated and AI agents. This is not good enough!

Gerry F,

Customer service response - Thank you for your review, Gerry! We're glad to hear that Roger and Anthony provided excellent service. We appreciate your feedback on communication and will work to improve it.

Sears Home Services on 1771370839144

January 19, 2026
Overall rating

Efficient, helpful and professional.

Lori P,

Customer service response - Thank you for your review, Lori! We're glad to hear that our service was efficient, helpful, and professional.

Sears Home Services on 1768880939677

June 02, 2026
Overall rating

Boring was friendly and professional. He fixed our fridge, we now have ice again!

Jim B,

Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1768181369922

January 08, 2026
Overall rating

Good tech, knows what he is doing!!

Don P,

Customer service response - Thank you for your review, Don! We're glad to hear that the tech was knowledgeable and effective.

Sears Home Services on 1767853431037

January 04, 2026
Overall rating

Patti U,

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1767588575115

December 19, 2025
Overall rating

Great tech good work Scheduling needs work

Brian O,

Customer service response - Thank you for your review, Brian! We're glad to hear the tech did a great job. We appreciate your feedback on scheduling and will work to improve it.

Sears Home Services on 1766104166402

November 23, 2025
Overall rating

Sanjay P,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1763952809238

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