3580 E Franklin Blvd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.3/5 (95 reviews)

T P

January 17, 2024

My tech Andrew V. Was very efficient, knowledgeable and efficient. He arrived on time and I explained the problem. He knew exactly what to do. He gave me some advice on the maintenance of my washer. When I asked about the warranty he handled it with care. He explained everything to me and walked me thru the process. Which it was very fast if I might add! I’m happy he was able to fix my issue today. Thank you

Source: Google

Customer service response - Thank you for your detailed feedback. We are glad to hear that Andrew provided efficient and knowledgeable service, arrived on time, and was able to fix your issue. We appreciate your business and thank you for taking the time to leave a review.

Sears Home Services on January 17, 2024

robin M

January 25, 2024

Polite, quick & knowledgeable

Source: Google

Customer service response - Thank you for taking the time to leave a review. We are glad to hear that our team was polite, quick, and knowledgeable. We appreciate your feedback.

Sears Home Services on January 26, 2024

Cathy H

March 24, 2025

Fixed dryer in a timely manner. He was nice and attentive.

Source: Google

Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.

Sears Home Services on January 16, 2024

ERIC R

February 08, 2024

On time, professional, fixed the problem!

Source: Google

Customer service response - Thank you for taking the time to leave us a review! We're glad to hear that our team was punctual, professional, and successfully resolved the issue for you. We appreciate your feedback!

Sears Home Services on February 08, 2024

Heather C

February 08, 2024

Roger from Sears home was very knowledgeable and professional. He was even early to our appointment. Thanks!!

Source: Google

Customer service response - Thank you for taking the time to leave a review and for your kind words about Roger from Sears home. We appreciate your feedback and are glad to hear that he provided you with excellent service.

Sears Home Services on February 08, 2024

Doug H

February 07, 2024

Very positive experience. Rodney was great. I recommend Sears Appliance Repair and will definitely use their services again.

Source: Google

Customer service response - Thank you for your positive review and recommendation of our Sears Appliance Repair. We appreciate your feedback and are glad to hear that Rodney provided excellent service. We look forward to serving you again in the future.

Sears Home Services on February 07, 2024

Vicky K

January 26, 2024
Source: Google

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on January 26, 2024

eric M

October 27, 2023
Source: Google

Phyllis R

February 07, 2024

Hello, Roger C. came to fix my washer. It is ready to be replaced. His time in explaining to me the problem was very valuable to me. He left things the way he found them, caring for my property. Roger is an excellent tech. Thanks for your help and time. Merry Christmas! Phyllis Rogers

Source: Google

Customer service response - Thank you for taking the time to leave a review of our sears appliance repair, Phyllis. We appreciate your kind words about Roger and his professionalism. We apologize if your washer cannot be fixed and we are glad that Roger was able to provide valuable information about the issue. Thank you for choosing our business and we wish you a Merry Christmas!

Sears Home Services on February 07, 2024

Susan M

December 21, 2023

Tech was great.

Source: Google
Average Rating: 4.3/5 (95 reviews)