Appointment Lookup
802-552-4364
1002 W Cumberland St Reviews
Read reviews from customers who used our services at 1002 W Cumberland St
Total reviews
121
Average Rating
4.6/5
Technician arrived at schedule time and spent the necessary time to find the problem. He diagnosed the problem and had to order parts. He came back later and installed the part and the unit has been working properly since. He was an experienced technician, unlike the young guy who had been here 3 times with this issue and still did not diagnose or spend the necessary time it took to properly discover what what was wrong. He possessed all the attributes one would expect in anyone representing a well established company.
Shepherd M,
Customer service response - Thank you for your positive feedback, Shepherd! We're glad to hear that our experienced technician took the necessary time to diagnose and fix the issue properly.
Sears Home Services on 1767318585120
Cedric was very professional, polite, and new exactly what he was doing. Thank you
Michael F,
Customer service response - Thank you for your positive feedback, Michael! We're glad to hear that Cedric was professional, polite, and knowledgeable.
Sears Home Services on 1767318643565
S G,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1766371761739
Michael M,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1765846490740
Beverly K,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1765163681345
Philip was trustworthy from the moment I shook his hand very knowledgeable explain everything was the best experience I've had with a repair service so far
Robert J,
Customer service response - Thank you for your positive feedback, Robert! We're glad to hear that Philip's trustworthiness and knowledge made it the best repair service experience for you.
Sears Home Services on 1764910667797
Philip was very pleasant and listened to my concerns. He gave some great suggestions and tips.
Heather A,
Customer service response - Thank you for your positive feedback, Heather! We're glad to hear that Philip was pleasant and provided helpful suggestions and tips.
Sears Home Services on 1764910832927
He was very professional and polite. It didn’t take him long to fix my stove. And he cleaned up behind his self even though I told him I would do it.
Naomi S,
Customer service response - Thank you for your positive feedback, Naomi! We're glad to hear that our technician was professional, polite, and efficient in fixing your stove.
Sears Home Services on 1764555981393
He seemed to be very knowledgeable. He let me know that I needed a electrician and that wasn't his line of work. He notified my insurance company for me
Dolores H,
Customer service response - Thank you for your positive feedback, Dolores! We're glad to hear that our technician was knowledgeable and assisted you with notifying your insurance company.
Sears Home Services on 1763950941260
Phill is very experienced and professional. It was a pleasure having him fix our dishwasher.
Joan E,
Customer service response - Thank you for your positive feedback, Joan! We're glad to hear that Phil's experience and professionalism made fixing your dishwasher a pleasure.
Sears Home Services on 1763598406964
