Appointment Lookup
802-552-4364
1002 W Cumberland St Reviews
Read reviews from customers who used our services at 1002 W Cumberland St
Total reviews
129
Average Rating
4.6/5
Professionalism was displayed during diagnostics and repair phases of our dryer. Techs were punctual and friendly.
Michael L,
Customer service response - Thank you for your feedback, Michael! We're glad to hear the technicians were professional, punctual, and friendly during the diagnostics and repair of your dryer.
Sears Home Services on 1792160360006
He was very concerned about my concerns. He checked everything out on my freezer and gave me a few suggestions. I thought he was knowledgeable and professional.
CAROLYN M,
Customer service response - Thank you for your feedback, Carolyn! We're glad to hear he was knowledgeable, professional, and attentive to your concerns.
Sears Home Services on 1789335408500
DON. My name is DON. Lonnie was great.
Don O,
Customer service response - Thank you for your feedback, Don! We're glad to hear Lonnie was great.
Sears Home Services on 1786292164068
The repair man came in and went straight to work inspecting the washer and gave me the report that the parts broken were no longer available. Trash the washer.
Terry,
Customer service response - Thank you for your feedback, Terry! We're glad to hear the repair man was efficient in inspecting your washer and providing a clear report on the situation.
Sears Home Services on 1784908384478
Called on Tuesday evening technicians here on Wednesday morning before 830am. Terrence and Chris were very efficient and honest. Terrence told me exactly what the problem was and gave excellent information.
Jenny W,
Customer service response - Thank you for your feedback, Jenny! We're glad to hear Terrence and Chris were efficient, honest, and provided excellent information about the problem.
Sears Home Services on 1784726521107
Tyler did and exceptional job and explained everything well! Very informative and friendly.
Tammye J,
Customer service response - Thank you for your feedback, Tammye! We're glad to hear Tyler did an exceptional job, was informative, and friendly.
Sears Home Services on 1783624992499
janet C,
Customer service response - Thank you for the amazing 5-star review, Janet! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783530762663
The technician was very professional and competent in the repairs he made
Raymond M,
Customer service response - Thank you for your feedback, Raymond! We're glad to hear our technician was professional and competent in making the repairs.
Sears Home Services on 1782611251354
My technician was wonderful! Very professional, knowledgeable and fixed my problem quickly. A super nice person.
Catherin L,
Customer service response - Thank you for your feedback, Catherin! We're glad to hear the technician was professional, knowledgeable, and quickly resolved your problem.
Sears Home Services on 1780929936267
He wa nice and informative
Keith T,
Customer service response - Thank you for your feedback, Keith! We're glad to hear the service was nice and informative.
Sears Home Services on 1779913107988
Beth S,
Customer service response - Thank you for the amazing 5-star review, Beth! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1779198640996
Michael has been servicing my riding lawnmower for 3-4 years now and he always takes care of me. He knows his stuff and he gets it done!!
Jennifer M,
Customer service response - Thank you for your feedback, Jennifer! We're glad to hear Michael has consistently provided knowledgeable and efficient service for your riding lawnmower over the years.
Sears Home Services on 1778769060328
Willie was timely and a great communicator. Kept me updated when a part needed to be ordered and called to clarify things prior to arriving. HVAC is working wonderfully now.
Tiffany C,
Customer service response - Thank you for your feedback, Tiffany! We're glad to hear Willie was timely, communicated well, and that your HVAC is working wonderfully now.
Sears Home Services on 1778102436138
He was very helpful and friendly. He was very informative about what was wrong with my refrigerator. Great service.
Diane K,
Customer service response - Thank you for your feedback, Diane! We're glad to hear the service was helpful, friendly, and informative about your refrigerator issue.
Sears Home Services on 1776383309161
Cedric was very good, helpful and friendly and knew his craft well, stayed right with us till the part came and he installed it. thank Cedric and Sears
Linda,
Customer service response - Thank you for the amazing 5-star review, Linda! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1776273684819
Sears did a great job. Came out the next day and fixed the issue with the GE ice maker. Excellent & professional service from Terence.
JZ,
Customer service response - Thank you for your feedback, Jennifer! We're glad to hear Terence provided excellent and professional service and that your GE ice maker issue was resolved promptly.
Sears Home Services on 1775880072428
Sandra S,
Customer service response - Thank you for the amazing 5-star review, Sandra! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775756960836
Thomas H,
Customer service response - Thank you for the amazing 5-star review, Thomas! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775059399855
Jordan L,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1774576098843
Virginia (,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1773879774372
Elisa D,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1773275457156
The technician was very thorough in checking the washer and discovering the problem. He explained what the next steps were to get a replacement.
Tom A,
Customer service response - Thank you for your positive feedback, Tom! We're glad to hear that our technician was thorough and explained the next steps for your washer replacement.
Sears Home Services on 1772419702577
Alice D,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1771808140811
Terrance was knowledgeable diagnosing the problem with our Kenmore/LG Refrigerator ice maker. He advised the fix all while explaining in detail the cost and associated expenses. In addition, he explained that the part had to be ordered and he scheduled his return visit to minimize the the down time. Terrance was a joy to collaborate with and a true professional.
Walter I,
Customer service response - Thank you for your positive feedback, Walter! We're glad to hear that Terrance's knowledge and professionalism made diagnosing and scheduling the repair of your ice maker a smooth experience.
Sears Home Services on 1771547845959
JAMES C,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1771288698041
