1002 W Cumberland St Reviews

Read reviews from customers who used our services at 1002 W Cumberland St


Total reviews

121


Average Rating

4.6/5

June 07, 2026
Overall rating

My technician was wonderful! Very professional, knowledgeable and fixed my problem quickly. A super nice person.

Catherin L,

Customer service response - Thank you for your feedback, Catherin! We're glad to hear the technician was professional, knowledgeable, and quickly resolved your problem.

Sears Home Services on 1780929936267

May 27, 2026
Overall rating

He wa nice and informative

Keith T,

Customer service response - Thank you for your feedback, Keith! We're glad to hear the service was nice and informative.

Sears Home Services on 1779913107988

May 18, 2026
Overall rating

Beth S,

Customer service response - Thank you for the amazing 5-star review, Beth! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1779198640996

May 13, 2026
Overall rating

Michael has been servicing my riding lawnmower for 3-4 years now and he always takes care of me. He knows his stuff and he gets it done!!

Jennifer M,

Customer service response - Thank you for your feedback, Jennifer! We're glad to hear Michael has consistently provided knowledgeable and efficient service for your riding lawnmower over the years.

Sears Home Services on 1778769060328

May 06, 2026
Overall rating

Willie was timely and a great communicator. Kept me updated when a part needed to be ordered and called to clarify things prior to arriving. HVAC is working wonderfully now.

Tiffany C,

Customer service response - Thank you for your feedback, Tiffany! We're glad to hear Willie was timely, communicated well, and that your HVAC is working wonderfully now.

Sears Home Services on 1778102436138

April 16, 2026
Overall rating

He was very helpful and friendly. He was very informative about what was wrong with my refrigerator. Great service.

Diane K,

Customer service response - Thank you for your feedback, Diane! We're glad to hear the service was helpful, friendly, and informative about your refrigerator issue.

Sears Home Services on 1776383309161

April 15, 2026
Overall rating

Cedric was very good, helpful and friendly and knew his craft well, stayed right with us till the part came and he installed it. thank Cedric and Sears

Linda,

Customer service response - Thank you for the amazing 5-star review, Linda! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1776273684819

April 10, 2026
Overall rating

Sears did a great job. Came out the next day and fixed the issue with the GE ice maker. Excellent & professional service from Terence.

JZ,

Customer service response - Thank you for your feedback, Jennifer! We're glad to hear Terence provided excellent and professional service and that your GE ice maker issue was resolved promptly.

Sears Home Services on 1775880072428

April 09, 2026
Overall rating

Sandra S,

Customer service response - Thank you for the amazing 5-star review, Sandra! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1775756960836

March 31, 2026
Overall rating

Thomas H,

Customer service response - Thank you for the amazing 5-star review, Thomas! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1775059399855

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