1002 W Cumberland St Reviews

Read reviews from customers who used our services at 1002 W Cumberland St


Total reviews

121


Average Rating

4.6/5

March 26, 2026
Overall rating

Jordan L,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1774576098843

March 19, 2026
Overall rating

Virginia (,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1773879774372

March 12, 2026
Overall rating

Elisa D,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1773275457156

March 01, 2026
Overall rating

The technician was very thorough in checking the washer and discovering the problem. He explained what the next steps were to get a replacement.

Tom A,

Customer service response - Thank you for your positive feedback, Tom! We're glad to hear that our technician was thorough and explained the next steps for your washer replacement.

Sears Home Services on 1772419702577

February 23, 2026
Overall rating

Alice D,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1771808140811

February 20, 2026
Overall rating

Terrance was knowledgeable diagnosing the problem with our Kenmore/LG Refrigerator ice maker. He advised the fix all while explaining in detail the cost and associated expenses. In addition, he explained that the part had to be ordered and he scheduled his return visit to minimize the the down time. Terrance was a joy to collaborate with and a true professional.

Walter I,

Customer service response - Thank you for your positive feedback, Walter! We're glad to hear that Terrance's knowledge and professionalism made diagnosing and scheduling the repair of your ice maker a smooth experience.

Sears Home Services on 1771547845959

February 17, 2026
Overall rating

JAMES C,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1771288698041

January 25, 2026
Overall rating

Walter K,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1769395728951

January 19, 2026
Overall rating

I can only say nothing but wonderful things about Paul C's service visit. Timely, thorough, and explained everything in detail. I would highly recommend Sears based on my experience with Paul.

Thecia D,

Customer service response - Thank you for your positive feedback, Thecia! We're glad to hear that Paul C's timely and thorough service, along with his detailed explanations, made your experience wonderful.

Sears Home Services on 1768880759183

January 15, 2026
Overall rating

Ned R,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1768527444600

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