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1002 W Cumberland St Reviews
Read reviews from customers who used our services at 1002 W Cumberland St
Total reviews
126
Average Rating
4.6/5
The technician was very thorough and knew exactly what to do.
Mattie W,
Customer service response - Thank you for your positive feedback, Mattie! We're delighted to hear that our technician was thorough and knowledgeable during your service.
Sears Home Services on 1725586840928
Our washer required a new drain pump. Our service technician was friendly and professional. He made the repair in no time at all. We are happy with the service and will use again in the future.
Stephanie D,
Customer service response - Thank you for your positive feedback, Stephanie! We're delighted to hear that our technician provided friendly and professional service, and we look forward to assisting you again in the future.
Sears Home Services on 1724033865423
Their service was very fast and efficient, in respect, that the parts had to be ordered. It took about three weeks. The experience makes you appreciate an appliance that provides you with an easier method to accomplish home tasks, though.
Helen M,
Customer service response - We appreciate your understanding and patience regarding the time it took to get the parts. Thank you for recognizing the efficiency of our service once everything was in place.
Sears Home Services on 1723001597301
Very knowledgeable and polite
Christie S,
Customer service response - Thank you for acknowledging our team's expertise and manners. Your feedback is greatly appreciated!
Sears Home Services on 1722177309700
John was very prompt and professional
Jacki V,
Customer service response - Thank you for sharing your positive experience with John's prompt and professional service. We appreciate your feedback!
Sears Home Services on 1719922013981
Technician was prompt and courteous. Fixed my issue with my washer very quickly!
Pedro F,
Customer service response - Thank you for your positive feedback; we're glad our technician could resolve your washer issue efficiently!
Sears Home Services on 1718851897443
The problem is not fixed. I need Phillip or someone back to fix. It’s in the electrical control panel not plumbing
Dave D,
Customer service response - I apologize for the confusion and inconvenience. We will send Phillip or another technician right away to address the electrical control panel issue. Thank you for letting us know.
Sears Home Services on 1718596327242
The tech was great. Solved the problem and he was very pleasant.
Irish H,
Customer service response - Thank you for sharing your positive experience; we're thrilled to hear our tech was able to solve your problem efficiently and pleasantly.
Sears Home Services on 1718268015269
Aubryn M,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1718160399009
Our tech was communicative, friendly, professional. He immediately got down to business and accessed our equipment. It was one of our better experiences. Thanks Sears!
JC S,
Customer service response - We're thrilled to hear about your positive experience with our tech! Thanks for choosing Sears and taking the time to share your feedback.
Sears Home Services on 1718158802483
