1002 W Cumberland St Reviews

Read reviews from customers who used our services at 1002 W Cumberland St


Total reviews

121


Average Rating

4.6/5

December 19, 2024
Overall rating

Our technician was top notch and his work ethic is unmatched. The automated system of text alerts is useless as tits on a fish. The TECHNICIAN was awesome, prompt, organized, dependable.

Howard S,

Customer service response - Thank you for your feedback, Howard! We're thrilled to hear you had a great experience with our technician, and we appreciate your input on the text alert system.

Sears Home Services on 1734663689806

December 05, 2024
Overall rating

Arthur W,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1733454777269

November 01, 2024
Overall rating

Mr. Ramiro was professional and friendly. Yes! Mr. Ramiro was fabulous! He was fast and efficient.

Leella P,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1729743829765

October 17, 2024
Overall rating

He did an absolutely great job THANKS 😊

James B,

Customer service response - Thank you for your kind words, James! We're thrilled to hear you had a great experience with our service.

Sears Home Services on 1729215726787

September 12, 2024
Overall rating

Great service! Repairs were done in a timely manner. I called and made my request and the repairs were done the same day.

Marilyn L,

Customer service response - Thank you for your wonderful feedback, Marilyn! We're delighted to hear that you received timely service and that your repairs were completed the same day.

Sears Home Services on 1726185512991

September 05, 2024
Overall rating

The technician was very thorough and knew exactly what to do.

Mattie W,

Customer service response - Thank you for your positive feedback, Mattie! We're delighted to hear that our technician was thorough and knowledgeable during your service.

Sears Home Services on 1725586840928

August 18, 2024
Overall rating

Our washer required a new drain pump. Our service technician was friendly and professional. He made the repair in no time at all. We are happy with the service and will use again in the future.

Stephanie D,

Customer service response - Thank you for your positive feedback, Stephanie! We're delighted to hear that our technician provided friendly and professional service, and we look forward to assisting you again in the future.

Sears Home Services on 1724033865423

August 06, 2024
Overall rating

Their service was very fast and efficient, in respect, that the parts had to be ordered. It took about three weeks. The experience makes you appreciate an appliance that provides you with an easier method to accomplish home tasks, though.

Helen M,

Customer service response - We appreciate your understanding and patience regarding the time it took to get the parts. Thank you for recognizing the efficiency of our service once everything was in place.

Sears Home Services on 1723001597301

July 27, 2024
Overall rating

Very knowledgeable and polite

Christie S,

Customer service response - Thank you for acknowledging our team's expertise and manners. Your feedback is greatly appreciated!

Sears Home Services on 1722177309700

July 02, 2024
Overall rating

John was very prompt and professional

Jacki V,

Customer service response - Thank you for sharing your positive experience with John's prompt and professional service. We appreciate your feedback!

Sears Home Services on 1719922013981

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