1002 W Cumberland St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Sharon K
The tech was really helpful and very polite. Helpful in explaining all involved. Thank you so much. Terence J.
Customer service response - Thank you for your positive feedback, Sharon! We're glad to hear that our tech was helpful and polite in explaining everything involved.
Sears Home Services on January 28, 2025
Linda J
Very professional, knowledgeable and friendly!
Customer service response - Thank you for your positive feedback, Linda! We're delighted to hear that you found our service professional, knowledgeable, and friendly.
Sears Home Services on January 13, 2025
Howard S
Our technician was top notch and his work ethic is unmatched. The automated system of text alerts is useless as tits on a fish. The TECHNICIAN was awesome, prompt, organized, dependable.
Customer service response - Thank you for your feedback, Howard! We're thrilled to hear you had a great experience with our technician, and we appreciate your input on the text alert system.
Sears Home Services on December 19, 2024
Arthur W
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on December 05, 2024
Leella P
Mr. Ramiro was professional and friendly. Yes! Mr. Ramiro was fabulous! He was fast and efficient.
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on October 23, 2024
James B
He did an absolutely great job THANKS 😊
Customer service response - Thank you for your kind words, James! We're thrilled to hear you had a great experience with our service.
Sears Home Services on October 17, 2024
Marilyn L
Great service! Repairs were done in a timely manner. I called and made my request and the repairs were done the same day.
Customer service response - Thank you for your wonderful feedback, Marilyn! We're delighted to hear that you received timely service and that your repairs were completed the same day.
Sears Home Services on September 12, 2024
Mattie W
The technician was very thorough and knew exactly what to do.
Customer service response - Thank you for your positive feedback, Mattie! We're delighted to hear that our technician was thorough and knowledgeable during your service.
Sears Home Services on September 05, 2024
Stephanie D
Our washer required a new drain pump. Our service technician was friendly and professional. He made the repair in no time at all. We are happy with the service and will use again in the future.
Customer service response - Thank you for your positive feedback, Stephanie! We're delighted to hear that our technician provided friendly and professional service, and we look forward to assisting you again in the future.
Sears Home Services on August 18, 2024
Helen M
Their service was very fast and efficient, in respect, that the parts had to be ordered. It took about three weeks. The experience makes you appreciate an appliance that provides you with an easier method to accomplish home tasks, though.
Customer service response - We appreciate your understanding and patience regarding the time it took to get the parts. Thank you for recognizing the efficiency of our service once everything was in place.
Sears Home Services on August 06, 2024
