1002 W Cumberland St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Yolanda S
Great customer service. PROFESSIONAL, knowledgable and pleasant. Completed the task in a timely manner. Grateful and Blessed!
Customer service response - Thank you for your wonderful review! We are delighted to hear that you had a great experience with our customer service. We appreciate your kind words and are grateful for your business.
Sears Home Services on January 17, 2024
Edward W
Prompt, friendly and knowledgeable. Would be happy to have him service our appliances again if needed
Customer service response - Thank you for your positive review! We are glad to hear that our technician provided prompt, friendly, and knowledgeable service. We appreciate your feedback and would be happy to assist you with any future appliance repair needs.
Sears Home Services on February 07, 2024
Barbara A
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on February 05, 2024
Hannah D
Betty B
Linda H
Paul was unable to fix the problem but diagnosed it. He was punctual, knowledgeable and very thorough. I would recommend him to anyone.
Dwane W
He was fantastic did his job professionally I would recommend him professionally to anyone I know that need helped
Customer service response - Thank you for taking the time to share your positive feedback about Sears Appliance Repair. We appreciate your recommendation and are glad to hear that our technician provided professional service.
Sears Home Services on February 06, 2024
Audrey S
Customer service response - Thanks for the great rating, Audrey! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on October 23, 2024
David D
Phillip was an outstanding repairman, but unfortunately the dishwasher is NOT fixed. To his benefit, the dishwasher worked fine while he was there. The next day and every since, he left, the dishwasher still fails to drain on initial cycle and overflows out the front. My assessment is that there is a problem in the electric cycle and is not switching the dishwasher to drain every time when is needs to. I need Phillip or someone to return to my residence to go over this issue.
Customer service response - We apologize for the inconvenience, and we appreciate you letting us know about your experience. We'll arrange for Phillip or another technician to revisit and correct the issue as soon as possible.
Sears Home Services on June 11, 2024
shirley D
Customer service response - Thank you for rating us, shirley. Please reach out if you need anything else related to Sears Appliance Repair! Your feedback is valuable to us, and we're here to assist you.
Sears Home Services on January 23, 2024
