1002 W Cumberland St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Lynn C
Did not fix the problem.
Customer service response - Lynn, we are sorry to hear that you did not have a positive experience with Sears Appliance Repair. If you would like us to look into your situation further, please send us a message at https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.
Sears Home Services on January 25, 2024
Chris B
Came out misdiagnosed my warranty claim was denied and Ben they completely removed my appliance from my warranty
Christy T
The repair guy was very professional & friendly but getting it scheduled the first go round was awful. My refrigerator needed repair & we had to wait 3 weeks for someone to come out. Then when the day arrived, no one showed up or called. I rescheduled which was another 3 weeks!! I was without my refrigerator for over a month! Unacceptable if you ask me.
Donald S
This business does not exist here anymore. When you call you get someone in Asia who can't really help you.
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on January 16, 2024
