1480 Concord Parkway N Reviews

Read reviews from customers who used our services at 1480 Concord Parkway N


Total reviews

499


Average Rating

4.3/5

September 09, 2025
Overall rating

Dorene C,

Customer service response - Thank you for the 4-star rating! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.

Sears Home Services on 1757379380509

August 19, 2025
Overall rating

Professional and SME

Kenneth B,

Customer service response - Thank you for your review, Kenneth! We're happy to hear that our technician provided professional and expert service.

Sears Home Services on 1755658812484

August 19, 2025
Overall rating

Tina T,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1755659687286

August 11, 2025
Overall rating

The technician was on time. He was very friendly and professional.

Mister R,

Customer service response - Thank you for your review! We're happy to hear that our technician was on time and provided friendly and professional service.

Sears Home Services on 1754955192918

August 08, 2025
Overall rating

Sears technicians did an excellent job on providing service for my GE washer. Came out one week to see what’s going on with the washer. The same day he ordered the parts for my washer. The next week after the parts arrived another technician came out and installed the parts for our washer!! It is running like It was just purchased!! Thank you very much Sears for all of your hard work and professional service, and also prompt services.

Patricia W,

Customer service response - Thank you for your review, Patricia! We're happy to hear that our technicians provided excellent and prompt service, ensuring your washer runs like new.

Sears Home Services on 1754638292386

August 04, 2025
Overall rating

He was incredibly professional, informative, and worked hard to solve our problem!

Nathan D,

Customer service response - Thank you for your review, Nathan! We're happy to hear that our technician provided professional and informative service while solving your problem.

Sears Home Services on 1754364715143

August 04, 2025
Overall rating

Andrew is fantastic as have been the other technicians. But trying to schedule with Sears is the most frustrating experience you could ever imagine. Their use of AI and NO actual person/human being makes scheduling next to impossible. Do not use Assurant for extended warranty on your appliances.

L M,

Customer service response - Thank you for your review, L Miller! We're happy to hear that Andrew and our other technicians have provided great service. We appreciate your feedback on the scheduling process and will work to improve it.

Sears Home Services on 1754364913269

August 03, 2025
Overall rating

Very detailed, very professional. Knowledgeable in his craft.

Lamar W,

Customer service response - Thank you for your review, Lamar! We're happy to hear that our technician provided detailed and professional service.

Sears Home Services on 1754279401348

July 24, 2025
Overall rating

Kareem was great. Very personable, professional and direct with his recommendations when he diagnosed the issue with my Kenmore refrigerator.

Hunter P,

Customer service response - Thank you for your review, Hunter! We're happy to hear that Kareem provided personable and professional service while diagnosing your refrigerator issue.

Sears Home Services on 1753405674584

July 17, 2025
Overall rating

Dan W,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1752808587068

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