1480 Concord Parkway N Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.2/5 (430 reviews)

Abe J

July 16, 2025

Technician was professional throughout the repair process

Source: Google

Ramon O

July 16, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on July 16, 2025

Teri H

July 09, 2025

Technician was knowledgeable, very informative, and personable. Hope he is my technician next time I need service.

Source: Google

Customer service response - Thank you for your review, Teri! We're happy to hear that our technician provided knowledgeable, informative, and personable service.

Sears Home Services on July 09, 2025

M. M

June 30, 2025
Source: Google

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on June 30, 2025

Jeffrey L

June 26, 2025

Rodney was great and very thorough checking and cleaning our appliances. Sears Services are the best! He disassembled the appliances and cleaned and checked all mechanisms. This was proper maintenance. What Sears you can do better: Continue to offer multi-year (up to 5 years) Protection Plans which include free yearly maintenance service.

Source: Google

Customer service response - Thank you for your review, Jeffrey! We're happy to hear that Rodney provided thorough service and maintenance. We appreciate your feedback on our Protection Plans.

Sears Home Services on June 26, 2025

Michelle M

June 24, 2025

The technician (Rodney) was very knowledgeable in what he was doing. He was also very friendly and helpful

Source: Google

Customer service response - Thank you for your review, Michelle! We're happy to hear that Rodney provided knowledgeable, friendly, and helpful service.

Sears Home Services on June 23, 2025

Myrna P

June 12, 2025

This is the return visit by the technician for the service of my refrigerator. He did not disappoint as he was courteous and quietly conducted the repair. He also graciously offered to dispose of all the frozen vegetables. Please convey my appreciation to him once again. Thank you. Myrna Parkin

Source: Google

Customer service response - Thank you for your review, Myrna! We're happy to hear that our technician provided courteous service and assisted with the disposal of your frozen vegetables.

Sears Home Services on June 12, 2025

Lori A

June 08, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on June 08, 2025

Don R

June 08, 2025

On time, professional, competent

Source: Google

Customer service response - Thank you for your review, Don! We're happy to hear that our service was on time, professional, and competent.

Sears Home Services on June 08, 2025

Michael H

June 05, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on June 04, 2025

Average Rating: 4.2/5 (430 reviews)