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2455 Lewisville-Clemmons Rd Reviews
Read reviews from customers who used our services at 2455 Lewisville-Clemmons Rd
Total reviews
264
Average Rating
4.6/5
Angel M,
Customer service response - Thank you for the amazing 5-star review, Angel! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1777155886073
Robert was effective, efficient, and friendly.
Vivian B,
Customer service response - Thank you for your feedback, Vivian! We're glad to hear Robert was effective, efficient, and friendly during your service.
Sears Home Services on 1775852679333
isaish D,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1774227358286
Ryan M,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1773623867120
James L,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1773623883684
Technician seemed to be knowledgeable and was polite.
Sharon S,
Customer service response - Thank you for your 5-star review, Sharon! We're glad to hear that our technician was knowledgeable and polite.
Sears Home Services on 1773100128067
Great service!
Roma,
Customer service response - Thank you for your 5-star review, Roma! We're glad to hear you received great service.
Sears Home Services on 1773100128097
Johnny was friendly, courteous, knowledgeable. Made the effort to contact us and confirm our availability. Good to work with.
Ken L,
Customer service response - Thank you for your 5-star review, Ken! We're glad to hear that Johnny was friendly, courteous, and knowledgeable, and that he made the effort to confirm your availability.
Sears Home Services on 1772755981177
Very professional and friendly service by James. Came on time and got it done quickly.
RJ C,
Customer service response - Thank you for your 5-star review! We're glad to hear that James provided professional and friendly service and completed the job quickly.
Sears Home Services on 1772496127178
James was wonderful. He was professional had the part on his truck. Made sure my dryer was clean and working properly. The 5 stars are for James and James alone. Your company gets ZERO STARS!!!!! Now as far as your scheduling AI system is concerned. Get rid of that crap! My appointment thru that was for 3 appliances, dryer, dishwasher and oven. All scheduled at the same time with one tech. And one service fee. Now imagine my surprise and shock when James called and told me he was on his way and he only had the ticket for the dryer. I’m not upset with James, I’m seriously upset with your company for misleading me! Now I will have to wait even longer to be able to use my oven and dishwasher again. AI will never be a solution to save money when it comes to Real Customer Service. Hire people back!
Marrie,
Customer service response - Thank you for your feedback, Marrie. We're glad to hear James provided excellent service, and we apologize for the scheduling issues you experienced. Your feedback is valuable, and we'll work to improve our processes.
Sears Home Services on 1772419666183
