2455 Lewisville-Clemmons Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
robert L
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 08, 2024
Frederick C
Technician was prompt and very professional. Unfortunately customer service was very disappointing and will deter me from using sears repair again.
Customer service response - Thank you for your feedback, Frederick. We're glad to hear the technician was prompt and professional, but we're sorry to hear about your disappointment with customer service.
Sears Home Services on December 05, 2024
Karen B
Drew was awesome! He was very knowledge of the product and on spot with what was needed to fix the problem! He was professional yet very personable. I previously had a bad experience with A&E, but not this time! If I have future problems, I will request him if that's possible. Great technician and a great person.
Customer service response - Thank you for your 5-star review, Karen! We're thrilled to hear that Drew provided knowledgeable and personable service, and we're glad your experience was positive this time.
Sears Home Services on November 19, 2024
Sydney K
Drew was great. He was honest and did his best to resolve my issues! Really worked with my boyfriend and I to get everything resolved!
Customer service response - Thank you for your 5-star review, Sydney! We're glad to hear that Drew was honest and worked hard to resolve your issues.
Sears Home Services on November 19, 2024
Kayein
Excellent service by Robert. Professional, timely and providing good information
Customer service response - Thank you for your 5-star review, Kayein! We're glad to hear that Robert provided excellent, professional, and timely service.
Sears Home Services on November 10, 2024
Talitha F
He was excellent!
Customer service response - Thank you for your 5-star review, Talitha! We're glad to hear you had an excellent experience.
Sears Home Services on November 10, 2024
Anne S
Excellent service
Customer service response - Thank you for your 5-star review, Anne! We're glad to hear you received excellent service.
Sears Home Services on November 03, 2024
Carolyn B
Drew was very professional & friendly. It's obvious he knows his job well. He found the problem with my appliance right away & repaired it.
Customer service response - Thank you for your kind words about Drew, Carolyn. We're delighted to hear about your positive experience and appreciate your feedback on his professionalism and expertise!
Sears Home Services on October 29, 2024
CYNTHIA G
Tech Steve was great and efficient and got furnace working quickly. An asset to your team
Customer service response - Thank you for your 5-star review, Cynthia! We're glad to hear that Steve was efficient and got your furnace working quickly.
Sears Home Services on October 29, 2024
Eddie G
Very helpful and knowledgeable tech. He went above and beyond. Definitely great guy, an asset to your company. He even recommended a product to help maintain shine without scratching stainless steel surface of my refrigerator. This is the time of service that should be given to all your customers! Definitely keep him in your company, because of him I will recommend to friends and family. Definitely deserves more money and should be the first one to put forward to represent your business!!!
Customer service response - Thank you for your wonderful feedback about our technician, Eddie. We're thrilled to hear about your positive experience and appreciate your recommendation to friends and family!
Sears Home Services on October 24, 2024
