2455 Lewisville-Clemmons Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Nancy H
DREW, our service representative is very knowledgeable and pleasant to have in helping our service, God bless him. The customer service is very poor on the phone, the message is not helpful, and they can be rude
terry G
James O
Jade M
Awesome, cared about finishing the job, kind, friendly, and kept area very clean
Customer service response - Thank you for your 5-star review, Jade! We're glad to hear that our technician was caring, kind, friendly, and maintained a clean work area.
Sears Home Services on May 29, 2025
Debra S
Mr. Johnny was very nice and personable. Talked to me with respect and explained all he was doing.
Customer service response - Thank you for your 5-star review, Debra! We're glad to hear that Mr. Johnny was nice, personable, and respectful while explaining everything to you.
Sears Home Services on May 29, 2025
Linda T
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 28, 2025
Linda H
My refrigerator was fixed easily without further issues. Happy it's back in order now
Customer service response - Thank you for your 5-star review, Linda! We're glad to hear that your refrigerator was fixed easily and is back in order.
Sears Home Services on May 27, 2025
Lynn H
Johnny was a very nice, respectful and knowledgeable service man. He explained to me how things work which.help me to understand what was wrong. Thank you!
Customer service response - Thank you for your 5-star review, Lynn! We're glad to hear that Johnny was nice, respectful, and knowledgeable, and that he helped you understand the issue.
Sears Home Services on May 22, 2025
angelia L
My experience with the customer service was abysmal. My technician finished the job very quickly once the part arrived. I had explained the situation a number of times but that info did not seem to reach the technician prior to the initial visit.
Customer service response - Thank you for your 5-star review, Angelia! We're glad to hear that the technician completed the job quickly, and we appreciate your feedback on the communication issues.
Sears Home Services on May 22, 2025
Margerum, J
Robert was an excellent repair technician, answering my questions and doing a thorough job.
Customer service response - Thank you for your 5-star review, Judith! We're glad to hear that Robert was an excellent technician and answered all your questions thoroughly.
Sears Home Services on May 11, 2025
