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2455 Lewisville-Clemmons Rd Reviews
Read reviews from customers who used our services at 2455 Lewisville-Clemmons Rd
Total reviews
264
Average Rating
4.6/5
Very prompt and professional
Federica W,
Customer service response - Thank you for taking the time to leave a review with Sears Appliance Repair. We appreciate your compliments about our promptness and professionalism.
Sears Home Services on 1707199793960
coretta B,
Customer service response - Thanks for the great rating, Coretta! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1776886075021
The system you use to schedule is not customer friendly. Greg was very good but I did wait 20 hrs total for my appt. AI is not good for customer service
Heidi H,
Customer service response - Thank you for your feedback, Heidi. We're glad to hear Greg provided good service, and we apologize for the inconvenience with the scheduling system.
Sears Home Services on 1759886076976
Beverly H,
Customer service response - Hi Beverly, thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1752195446968
Tried his best to accommodate my schedule
Diane M,
Customer service response - Thank you for your 4-star review, Diane! We're glad to hear that our technician tried his best to accommodate your schedule.
Sears Home Services on 1747614040312
Technician was prompt and strived to determine the problem with the appliance. Parts are on order for a future installation.
Michael,
Customer service response - Thank you for your 4-star review, Michael! We're glad to hear the technician was prompt and diligent in diagnosing the issue.
Sears Home Services on 1742733197802
Sue S,
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1733419573051
I was not there. My son was. Technician should have asked who pulled stove out. I had to put sealant under for to keep from sticking. And left it like that
Veronica G,
Customer service response - We apologize for the oversight in communication and the inconvenience it caused. Thank version for bringing this to our attention, and we'll ensure to improve our communication and service quality.
Sears Home Services on 1719382869190
He came into the job assuming it was only a lint problem and less than tactful in his comments
Deborah P,
Customer service response - We apologize if our technician's comments came across as tactless or assuming during the service. Thank you for bringing this to our attention and we appreciate your feedback.
Sears Home Services on 1705596250169
We had problems between the call center and the technican. No one was on the same page. Need more ways to talk to a live operator instead of automated.
Michael M,
