9571 South Blvd Reviews
Read reviews from customers who used our services at 9571 South Blvd
Total reviews
132
Average Rating
4.2/5
David,
Megan M,
Very fast and efficient.
Sarah M,
Mr. Price repaired my double oven. He was very professional. My rating is 4 stars for the cost of the part.
Sonya M,
Customer service response - Thank you for your feedback, Sonya. We're glad to hear Mr. Price was professional, and we apologize for any concerns regarding the cost of the part.
Sears Home Services on 1775833448121
Responded quickly but was not able to fix it
Annis H,
The issue with the dishwasher was fixed.that being said we now have challenges with closing the dishwasher due to how it was placed back.
Tom S,
Customer service response - We're glad to hear your dishwasher's issue was fixed but apologize for the new challenge with closing it. Thank thank you for bringing this to our attention, and we'll address it promptly.
Sears Home Services on 1719382229598
Five stars because the technician who came to our home was excellent. No stars for your abysmal customer service both online and on the telephone. Thus the average is about three stars. If it weren’t for the fact that we bought an extended warranty that requires that we use A&E we would not choose to use a company whose customer service representatives are so poor at being helpful, and whose system makes it almost impossible to reach a live person.
JanC T,
Tech was nice and tried to be helpful. But he didn’t fix our problem. He never came inside to even check my HVAC unit in the attic. He said it was an electrical problem and he wasn’t able to fix it. I called another company and they fixed it right away. Had nothing to do with an electrical problem. The just installed a new compressor because the old was broken.
Matthew C,
Customer service response - We apologize for the trouble you've faced, Matthew. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1781569512540
You have to wait days for a delivery, when you need the part today.
Teryl B,
Customer service response - Teryl, we are sorry to hear that you did not have a positive experience with Sears. We do appropriate you submitting your feedback and letting us know how we can improve. Thank you!
Sears Home Services on 1607947200000
Repairs haven't been completed. Haven't been informed as to status of parts order**HAS TO BE ORDERED THRU SEARS!!! Can't get in touch with or receive a response from service contractor. It's been 7days. Two stars are too many as of this date
Michael M,
Customer service response - Michael, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please send us a message to https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.
Sears Home Services on 1639483200000