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  4. Burlington
  5. Sears Appliance Repair
  6. 350 Holly Hill Mall
  7. Reviews

350 Holly Hill Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.9/5 (86 reviews)
Technician was great. The rest of the process sucked.
February 08, 2024
Overall rating

Let me start by saying the people in the call center at Sears have no idea what they are doing. First, after a extra week's delay in my part being received from a parts company less than 30 minutes from my house, my services was delayed another two weeks because the call center closed the ticket on my call, without notifying the technician or completing the job. Finally after six weeks, we have gotten heat restored to the 1st level of our house. Again, the technician was fantastic. He did exactly what he was supposed to do. But I would never again recommend Sears to anyone for any kind of repair.

Mark M, Elon, NC

Great service
February 07, 2024
Overall rating

Very knowledgeable and pleasant to work with. I highly recommend him.

Linda W, Graham, NC

Oven repair
February 05, 2024
Overall rating

Very knowledgeable and appreciated his help thanks again for helping

Leah D, Reidsville, NC

Great customer service!
January 11, 2024
Overall rating

Raymond was awesome! I only made the appointment this morning, and was lucky enough to get someone out the same day. He diagnosed the problem, told us the options and then fixed it in under an hour. He tolerated my nosey dog checking his work, answered all our questions, cleaned up afterwards and did it all with a smile on his face.

Sheryl, Mebane, NC

Washer machine
January 09, 2024
Overall rating

Very nice and friendly

Alexander P, Graham, NC

Friendly & On Point
December 11, 2023
Overall rating

Asis was very friendly, efficient, and got the job done quickly. He told me to follow up if there were any issues.

Mariah L, Burlington, NC

Amazing service
November 03, 2023
Overall rating

Raul was knowledgeable, professional and patient with explaining things I didn't understand, he was prompt and fixed my dryer as well as giving suggestions to avoid future damage

Lisa R, Whitsett, NC

Reviews for Matthew
November 03, 2023
Overall rating

Matthew was very courteous and did an excellent job on our washing machine. I highly recommend him signed , Andrew Alberti

Andrew A, Mebane, NC

Amazing service
November 02, 2023
Overall rating

Out technician was polite, on time and knowledgeable. He gave us skills to help keep our appliances working properly

Lisa R, Whitsett, NC

Home owner
November 02, 2023
Overall rating

He fixed the problem I was having with my refrigerator.

G., Reidsville, NC

Average Rating: 4.9/5 (86 reviews)

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