350 Holly Hill Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Andre T
Very professional and friendly.
Customer service response - Thank you for your positive feedback, Andre! We're glad to hear our service was professional and friendly.
Sears Home Services on May 15, 2025
Ronnie M
Jorge was great, dealing with Sears was terrible. Been waiting 5 weeks or so to get refrigerator fixed because Sears WILL NOT TALK TO YOU. They want to type chat and this wrong parts ordered and delayed work. Hated dealing with them. But Jorge was super nice and apologetic.
Customer service response - Thank you for your feedback, Ronnie! We're sorry for the inconvenience you experienced with communication, but we're glad to hear Jorge provided a positive experience.
Sears Home Services on May 13, 2025
Elaine
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 13, 2025
James M
Great communication, very informative and professional. 10 star service
Customer service response - Thank you for your positive feedback, James! We're glad to hear you received great communication and professional service.
Sears Home Services on May 12, 2025
Casey (
Willie was phenomenal. He went above and beyond and took the time to explain everything that he was doing. We really appreciated his professionalism and friendly demeanor. Highly recommend!!
Customer service response - Thank you for your positive feedback, Casey! We're glad to hear Willie provided exceptional service and took the time to explain everything thoroughly.
Sears Home Services on May 05, 2025
Elaine M
Excellent customer service. Explained the problem throughly. Would use again for any appliance.
Customer service response - Thank you for your positive feedback, Elaine! We're glad to hear you received excellent customer service and thorough explanations.
Sears Home Services on May 05, 2025
Nancy M
Very knowledgeable and quick.
Customer service response - Thank you for your positive feedback, Nancy! We're glad to hear our technician was knowledgeable and quick.
Sears Home Services on April 28, 2025
Leslie W
Service technician was friendly and he took the dryer apart and showed me everything that was wrong with it. I went and bought a Maytag cause the price to fix it was near what I paid for it. I'm thankful though he took the time to come out and be honest with me.
Customer service response - Thank you for your positive feedback, Leslie! We're glad to hear our technician was friendly and honest, helping you make an informed decision.
Sears Home Services on April 24, 2025
Karen S
The technician was very pleasant,professional and knowledgeable.
Customer service response - Thank you for your positive feedback, Karen! We're glad to hear our technician was pleasant, professional, and knowledgeable.
Sears Home Services on April 23, 2025
Adrian H
Very professional
Customer service response - Thank you for your positive feedback, Adrian! We're glad to hear our service was professional.
Sears Home Services on April 22, 2025
