350 Holly Hill Mall Reviews
Read reviews from customers who used our services at 350 Holly Hill Mall
Total reviews
169
Average Rating
4.4/5
Tech was very friendly and knowledgeable of his job.
Betty R,
Customer service response - Thank you for your positive feedback, Betty! We're glad to hear our technician was friendly and knowledgeable.
Sears Home Services on 1767921779736
The sears technician was professional. When he arrived he was very courteous. He knew exactly what was needed and fixed refrigerator in a modus time. Thank you!
Daniel M,
Customer service response - Thank you for your positive feedback, Daniel! We're glad to hear our technician was professional, courteous, and fixed your refrigerator promptly.
Sears Home Services on 1767587114239
Jeanette P,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1766450598116
Patricia E,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1765938938798
Drew was very patient and provided details on the how what and why, so that me and my partner could understand what was going on with our gas range. He provided recommendations to alleviate the issue moving forward and ensure that our safety was sustained through testing the equipment and gas levels prior to leaving a few times. I am definitely released of the concerns and feel safer thanks to his work today, I greatly appreciate you Drew!! We are really to cake now 😁
michelle,
Customer service response - Thank you for your positive feedback, Michelle! We're glad to hear Drew was patient, informative, and ensured your safety with your gas range. Enjoy your baking!
Sears Home Services on 1764729976561
My technician, Drew, was very professional and easy to talk with during his visits. He explained what was going on with my range to the point I could understand. He had to order the parts to fix it and let me know the package would be coming to my house. He was very a knowledgeable, nice and professional technician. Before leaving today he made sure that the range was working properly after putting the new parts in. He is a great representative of your company. Thank you for sending him my way.
Pattie C,
Customer service response - Thank you for your positive feedback, Pattie! We're glad to hear Drew was professional, knowledgeable, and ensured your range was working properly.
Sears Home Services on 1763512065390
Great service call. Greg was fast and efficient. Also offered guidance for any future issues.
Barb M,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1763346793524
SANDRA A,
Customer service response - Thank you for the amazing 5-star review, SANDRA! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1763085519357
Drew was awesome! He gave me a heads up call when he was headed my way and let me know he needed to stop for gas prior to coming out. Once here he got right to work and diagnosed the problem as a simple fix which was reassuring that I wouldn't have to replace my whole compactor unit. Told me how to avoid this problem in the future. While working he left the workspace clean and orderly and put the unit back together better than I had it (I had taken the top panel off to see if anything was jammed) after he was done he wasn't overly pushy about the payment nor did he just bolt out the door once payment was received. Definitely recommend Drew as the go to sears repair guy!
Danielle J,
Customer service response - Thank you for your positive feedback, Danielle! We're glad to hear Drew provided excellent service, kept you informed, and left the workspace clean and orderly.
Sears Home Services on 1763084329297
Great communication and professional service!
Gary J,
Customer service response - Thank you for your positive feedback, Gary! We're glad to hear you received great communication and professional service.
Sears Home Services on 1762915609284