350 Holly Hill Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Casey (
Willie was phenomenal. He went above and beyond and took the time to explain everything that he was doing. We really appreciated his professionalism and friendly demeanor. Highly recommend!!
Customer service response - Thank you for your positive feedback, Casey! We're glad to hear Willie provided exceptional service and took the time to explain everything thoroughly.
Sears Home Services on May 05, 2025
Elaine M
Excellent customer service. Explained the problem throughly. Would use again for any appliance.
Customer service response - Thank you for your positive feedback, Elaine! We're glad to hear you received excellent customer service and thorough explanations.
Sears Home Services on May 05, 2025
Nancy M
Very knowledgeable and quick.
Customer service response - Thank you for your positive feedback, Nancy! We're glad to hear our technician was knowledgeable and quick.
Sears Home Services on April 28, 2025
Leslie W
Service technician was friendly and he took the dryer apart and showed me everything that was wrong with it. I went and bought a Maytag cause the price to fix it was near what I paid for it. I'm thankful though he took the time to come out and be honest with me.
Customer service response - Thank you for your positive feedback, Leslie! We're glad to hear our technician was friendly and honest, helping you make an informed decision.
Sears Home Services on April 24, 2025
Karen S
The technician was very pleasant,professional and knowledgeable.
Customer service response - Thank you for your positive feedback, Karen! We're glad to hear our technician was pleasant, professional, and knowledgeable.
Sears Home Services on April 23, 2025
Adrian H
Very professional
Customer service response - Thank you for your positive feedback, Adrian! We're glad to hear our service was professional.
Sears Home Services on April 22, 2025
Michaela H
Very nice, knowledgeable tech, even called me the next morning to make sure everything was okay.
Customer service response - Thank you for your positive feedback, Michaela! We're glad to hear our technician was nice, knowledgeable, and followed up to ensure everything was okay.
Sears Home Services on April 20, 2025
Eric T
Very nice and knowledgeable.
Customer service response - Thank you for your positive feedback, Eric! We're glad to hear our technician was nice and knowledgeable.
Sears Home Services on April 15, 2025
Betty W
On time. Very knowledgeable and polite. Gave good advice.
Customer service response - Thank you for your positive feedback, Betty! We're glad to hear our technician was punctual, knowledgeable, and polite, and provided helpful advice.
Sears Home Services on April 07, 2025
Sarah S
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 06, 2025