350 Holly Hill Mall Reviews
Read reviews from customers who used our services at 350 Holly Hill Mall
Total reviews
164
Average Rating
4.4/5
Mr. James Hawkins was highly knowledgeable and very professional and of great character!!! If any technician deserves a pay raise it's James!!!
Marv G,
Customer service response - Thank you for your glowing review of James. We're proud to have him on our team and appreciate you recognizing his hard work and professionalism.
Sears Home Services on 1718676209881
Dan M,
My technician was great. Somehow there needs to be some adjustments to the existing protocol. To have a technician to respond to your home and find the issue, then have to wait (10) days before repairs are completed is not satisfactory.
Lloyd B,
Customer service response - Thank you for appreciating our technician and for sharing your concerns about our protocol. We apologize for the inconvenience and are looking into ways to improve our service response times.
Sears Home Services on 1717601590566
Osei was very knowledgeable, efficient, and friendly.
Ron B,
Customer service response - Thank you for recognizing Osei's hard work and professionalism; we're thrilled to hear about your positive experience!
Sears Home Services on 1717412936943
Raymond is very professional and friendly.
Stephanie B,
Customer service response - Thank you for recognizing Raymond's professionalism and friendliness. We're glad to have served you!
Sears Home Services on 1716882325115
Raymond was very detailed in explaining what he was doing during the routine maintenance.
Cassandra,
Customer service response - We're pleased to hear that Raymond's thorough explanation during your appliance's routine maintenance was helpful. Thank you for your feedback!
Sears Home Services on 1716875851238
Karen O,
Customer service response - A big thank you, Karen, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1716456089964
Christine B,
Customer service response - A big thank you, Christine, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1711926567404
Mike L,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1706618370675
Polite and professional- thank you SEARS for hiring good people.
Roger M,
Customer service response - Thank you for your kind words about our professional and polite staff at Sears. We truly appreciate your feedback and thank you for choosing our services.
Sears Home Services on 1705597612328