Appointment Lookup
802-552-4364
350 Holly Hill Mall Reviews
Read reviews from customers who used our services at 350 Holly Hill Mall
Total reviews
169
Average Rating
4.4/5
Joe L,
Came when he said he would. Fixed my problem and was very courteous.
Thomas B,
Technician was great.
William L,
G M,
Donna C,
Even though my washing machine was not fixed, the technician who service the machine explained what needed to be done. I decided purchase a new one.
Onether M,
Customer service response - Thank you for your feedback, Onether. We're glad to hear the technician provided a clear explanation, and we hope your new washing machine serves you well.
Sears Home Services on 1782652096443
Technician Osie did a good job but the price for the diagnosis was very high 75 would be much more reasonable.
Steve O,
Customer service response - Thank you for your feedback, Steve. We're glad Osie did a good job, and we appreciate your input on the pricing.
Sears Home Services on 1760316666777
Joanne M,
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1754442303411
Ok, it just took too long for someone to finally arrive and sit in the van for 20-30 minutes. But overall good service!
Angela A,
Customer service response - Thank you for your feedback, Angela! We're glad you received good service, and we'll work on improving our response time.
Sears Home Services on 1742956010054
After 2 missed appointment dates, Greg called and let me know he was on his way. After observing my Electrolux front loader, he advised there might be little he could do. Because of some unevenness of the vinyl tiles, and the fact that the washer is on a pedestal, balancing would be difficult to obtain. He moved it slightly until it appeared to be stable, then ran it on the spin cycle.with no laundry inside. Again, it appeared to be stable. I paid by check which he photographed along with my driver’s license. My husband was not comfortable with this procedure. He felt my information could be at risk. We did not communicate this to the technician. Overall, I considered him to be competent and able to explain his processes. Other than my disappointment that the stability fix would not last very long, I was satisfied with his performance.
Virginia P,
Customer service response - We apologize for the missed appointments and any concerns about the payment process, Virginia. We're glad Greg provided competent service, and we appreciate your feedback to help us improve.
Sears Home Services on 1751330882997
