Appointment Lookup
802-552-4364
350 Holly Hill Mall Reviews
Read reviews from customers who used our services at 350 Holly Hill Mall
Total reviews
162
Average Rating
4.4/5
Once the tech arrived he was professional, knew what he was doing n quick...prior to the tech's arrival a bit of chaos...glad it's fixed.
Maria W,
Customer service response - We apologize for the chaos before our technician's arrival, but we're glad to hear that everything was resolved to your satisfaction. Thank your for your feedback; it's invaluable to us.
Sears Home Services on 1720150919933
The Tech was very professional. I cannot say the same for the warranty company. My problem is still very much an on going problem. We are not happy about the outcome. Warranty companies that don’t fix problems that are in the scope of the policy but aren’t fixed because we can pass the buck is a big disservice to the customer. I pay the extra cost for the unexpected and to get a oh well is unbelievable.
D F,
Customer service response - Thank you for acknowledging the professionalism of our technician. We are truly sorry to hear about your ongoing issues with the warranty company and share in your frustration with the service provided.
Sears Home Services on 1719195018895
He Arrived as promised; very courteous, went right to work. For 1st time after 17 yrs, I could not push the replacement filter back into bottom of fridge! He easily inserted filter and now I have ice and cold filtered water🤗 thank you
Marlene R,
Customer service response - We're thrilled to hear about your positive experience and are happy we could make your appliance work like new again. Thank you for trusting us with your repair needs!
Sears Home Services on 1718864134666
Excellent service!! Thank you so much!!
Megan,
Customer service response - Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear you were satisfied with our service.
Sears Home Services on 1718864167322
James was professional, pleasant, and knowledgeable. Appreciate experienced technicians and friendly service.
P S,
Customer service response - Thank you for highlighting James's professionalism and the quality service you received. We're glad to hear about your positive experience!
Sears Home Services on 1718675159729
Mr. James Hawkins was highly knowledgeable and very professional and of great character!!! If any technician deserves a pay raise it's James!!!
Marv G,
Customer service response - Thank you for your glowing review of James. We're proud to have him on our team and appreciate you recognizing his hard work and professionalism.
Sears Home Services on 1718676209881
Dan M,
My technician was great. Somehow there needs to be some adjustments to the existing protocol. To have a technician to respond to your home and find the issue, then have to wait (10) days before repairs are completed is not satisfactory.
Lloyd B,
Customer service response - Thank you for appreciating our technician and for sharing your concerns about our protocol. We apologize for the inconvenience and are looking into ways to improve our service response times.
Sears Home Services on 1717601590566
Osei was very knowledgeable, efficient, and friendly.
Ron B,
Customer service response - Thank you for recognizing Osei's hard work and professionalism; we're thrilled to hear about your positive experience!
Sears Home Services on 1717412936943
Raymond is very professional and friendly.
Stephanie B,
Customer service response - Thank you for recognizing Raymond's professionalism and friendliness. We're glad to have served you!
Sears Home Services on 1716882325115
