Appointment Lookup
802-552-4364
1 S Tunnel Rd Reviews
Read reviews from customers who used our services at 1 S Tunnel Rd
Total reviews
188
Average Rating
4.5/5
he was great and patient
PAB P,
Customer service response - Thank you for the 5-star review! We're happy to hear our technician was great and patient.
Sears Home Services on 1764556410965
Excellent service! Still waiting for the oven msnufacturer to return our call.
Kuky S,
Customer service response - Thank you for the 5-star review, Kuky! We're happy to hear you received excellent service, and we hope the manufacturer contacts you soon.
Sears Home Services on 1763345707363
Competent, knowledgeable, courteous
JOHN S,
Customer service response - Thank you for the 5-star review, John! We're happy to hear our technician was competent, knowledgeable, and courteous.
Sears Home Services on 1762389436127
Very efficient, didn’t waste time but was very polite and knew what he was doing.
Eve R,
Customer service response - Thank you for the 5-star review, Eve! We're happy to hear our technician was efficient, polite, and knowledgeable.
Sears Home Services on 1761699794352
He was competent and efficient!
filomena M,
Customer service response - Thank you for the 5-star review, Filomena! We're happy to hear our technician was competent and efficient.
Sears Home Services on 1761087702671
Nicholas knows his business….quickly identified the problem on his initial inspection and ordered the needed part. The part arrived in three days and he installed it two days later..the replacement was completed in minimal time. Great job!
John A,
Customer service response - Thank you for the 5-star review, John! We're happy to hear Nicholas quickly identified the problem and completed the replacement efficiently.
Sears Home Services on 1759112527082
Phil P,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1759113667640
Dawn W,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1758674734770
Scott completed the work as planned. Not his fault, but I waited two entire days for this repair when no one showed up for the appointment. The problem exists because Sears gives a window of 8 am-5 pm and no phone or email means to contact. So for two full 9 hour days I waited for nothing to happen. This is not good business/-had I not prepaid, I would have cancelled the job. However, Scott did arrive and completed the work to my satisfaction. He gets a 5-star rating. Sears gets a 1-star rating for its work in getting parts delivered to my home for the job. Certainly Sears can figure out how to communicate with its customers.
Joel R,
Customer service response - Thank you for the 5-star review for Scott, Joel! We apologize for the inconvenience you faced with the scheduling and communication. Please contact us directly so we can address these issues.
Sears Home Services on 1756175308276
Sarah Z,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1755571502317
