1 S Tunnel Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Corrie
Nick went far far beyond the call of duty. He’s a gentleman. He’s very helpful. They are lucky to have him!!
Customer service response - Thank you for the 5-star review, Corrie! We're happy to hear Nick went above and beyond and provided helpful service.
Sears Home Services on July 17, 2025
Milvian T
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on July 13, 2025
Viola W
Good I appreciated him finding the true problem. The replacement part ordered, put in, was not needed. I appreciated the 20 minutes arrival notice.
Customer service response - Thank you for the 5-star review, Viola! We're happy to hear our technician identified the true problem and provided timely arrival notice.
Sears Home Services on July 10, 2025
Susan C
Called in for an oven not working and oven door handle coming loose. 1st Tech came and diagnosed issue as bad igniter so ordered the part. 2nd appointment scheduled to install once part arrived. A different tech came this time and he replaced the igniter. Both techs were prompt and professional but the oven door handle didn’t get tightened or replaced. Not sure if AHS corp deemed that part unnecessary or if something got lost in translation between the 2 visits/2 techs and handle was just forgotten about?
Customer service response - Thank you for the 5-star review, Susan! We're happy to hear both technicians were prompt and professional. Please contact us directly so we can address the issue with your oven door handle.
Sears Home Services on July 08, 2025
Linda S
He called to give his estimated time and he arrived punctually. Was very professional and friendly. He installed the panel on top of the gas stove. He checked it out make sure that everything worked. We were very pleased with his service
Customer service response - Thank you for the 5-star review, Linda! We're happy to hear our technician was punctual, professional, and ensured your gas stove was working perfectly.
Sears Home Services on June 29, 2025
nancy H
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on June 29, 2025
Jenna H
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on June 26, 2025
Maryalice M
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on June 25, 2025
Roy W
Riding Mower Tepair
Customer service response - Thank you for the 5-star review, Roy! We're happy to hear you were satisfied with your riding mower repair.
Sears Home Services on June 25, 2025
Mike B
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on June 16, 2025
