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1437 East Dixie Dr Reviews
Read reviews from customers who used our services at 1437 East Dixie Dr
Total reviews
105
Average Rating
4.5/5
Very polite and professional
Nicole H,
Customer service response - Thank you for taking the time to leave your review. We appreciate your kind words and are glad to hear that you found our service polite and professional.
Sears Home Services on 1707363731211
Your technicians Raul and Raymond(trainee) were friendly, professional and very efficient. They patiently answered my questions about repairs, estimate for service as well as explaining my options for warranties. I purchased both the repair services as well as a years warranty. I will recommend Sears service to all my friends, family and neighbors. Lastly I think they deserved 10 stars for excellent customer service!!
Christal G,
Matt R,
Roy K,
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on 1707174377030
Very professional, great job, thank you.
David C,
Customer service response - Thank you for your kind words and positive feedback on our professional and excellent service. We truly appreciate your support and are grateful for the opportunity to assist you with your appliance repair needs.
Sears Home Services on 1707190007939
Very professional but water not filling ice maker before or after paying 129.00 technician left without any water, filling the ice tray, And I am unable to talk to a human being and will have to wait another week to get somebody back in here for another $129
Gwendolyn G,
Customer service response - Thank you for your positive feedback, Gwendolyn! We're glad to hear that our technician was professional and knowledgeable in repairing your icemaker.
Sears Home Services on 1765241429996
Angie S,
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1759377783744
Seemed a bit expensive but tech was totally transparent with cost after diagnosing the problem so I could decide. Fast, efficient, scheduling was easy and communication was excellent. Osei did a great job!
Kate P,
Customer service response - Thank you for your feedback; we're glad you found the process smooth and that Osei delivered great service. We strive to maintain transparency with our pricing to ensure our customers can make informed decisions.
Sears Home Services on 1720018059253
The main technician (Raymond) was relatively new and had good general knowledge of procedure and technique for the stove repair. The veteran coach (Johnny) gave several tips that enhanced the quality of the work, which Raymond immediately understood and applied. He is well on his way to becoming an excellent technician.
Karen B,
I waited all for an appointment to have my washing machine looked at just to sent a message at 430 saying they weren't gonna make it!!! Also there is no chance of speaking to anyone, its all AI. Please dont waste ypur time
Brian F,
Customer service response - We apologize for the trouble you've faced, Brian. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1765330446305
