Appointment Lookup
802-552-4364
2016 Creekside Landing Dr Reviews
Read reviews from customers who used our services at 2016 Creekside Landing Dr
Total reviews
236
Average Rating
4.4/5
We got off to a great start when Phillip called and said he was going to be able to come a day earlier than originally scheduled. With a broken dishwasher, that's a big difference. While we ultimately declined the repair, Phillip was clearly very knowledgeable and experienced. While he was there he did also offer us their protection plan, which we declined, but then asked about cleaning our dryer vents, which was something we actually had on our to-do list. It was extra convenient to be able to just get it done more affordably since we'd already paid the price for the service call. Overall a very good experience.
Benjamin T,
Customer service response - Thank you for your feedback, Benjamin! We're glad to hear Phillip was able to come earlier and provide knowledgeable service, making it convenient to address your dryer vent cleaning.
Sears Home Services on 1792017091486
Sears tech was professional and courteous. Even asked if he should remove his shoes before entering. Installed new ice maker in about 10 minutes.
Shawn C,
Customer service response - Thank you for your feedback, Shawn! We're glad to hear the Sears tech was professional, courteous, and efficient in installing your new ice maker.
Sears Home Services on 1789170598826
Edmar was very professional and efficient. He correctly identified the problem, ordered the parts, and returned to finish the repair within a week. The beverage center was under warranty still.
Martha R,
Customer service response - Thank you for your feedback, Martha! We're glad to hear Edmar was professional and efficient in identifying the problem and completing the repair promptly.
Sears Home Services on 1787748984513
Edmar was professional, friendly and very knowledgeable. He is excellent and very respectful of our property. Thanks Edmar for repairing or refrig.
Marge M,
Customer service response - Thank you for your feedback, Marge! We're glad to hear Edmar was professional, friendly, and respectful while repairing your refrigerator.
Sears Home Services on 1786021583990
Dimitri came today to assess our refrigerator. Dimitri was very experienced and knowledgeable as well as highly professional. He was able to explain the root of our problem and offer us options for repair. We felt his service was comprehensive and thorough. We would welcome him any other time we have appliance issues.
Alice I,
Customer service response - Thank you for your feedback, Alice! We're glad to hear Dimitri was experienced, knowledgeable, and provided comprehensive service for your refrigerator.
Sears Home Services on 1785446038353
Kelsey G,
Customer service response - Thank you for the amazing 5-star review, Kelsey! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782872162560
Chris W,
Customer service response - Thank you for the amazing 5-star review, Chris! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781985813004
The Sears appliance technician did an excellent job fixing my washer machine. He worked very hard to make sure that it was working properly. I appreciate the work that he did.
melanie G,
Customer service response - Thank you for your feedback, Melanie! We're glad to hear our technician did an excellent job and worked hard to ensure your washer machine was working properly.
Sears Home Services on 1781906690556
Ted G,
Customer service response - Thank you for the amazing 5-star review, Ted! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781713321561
I got my refrigerator repair parts replacement done through Sears and the Technician came Edmar And he came exactly whatever time was on my schedule. He came on time and he was very much efficient and very knowledgeable and courteous, and I would definitely if I ever get any any other in future any other work need to be done on my appliances I would contact Sears Edmar for it.
sara N,
Customer service response - Thank you for your feedback, Sara! We're glad to hear Edmar was punctual, efficient, knowledgeable, and courteous, and we look forward to assisting you with any future appliance needs.
Sears Home Services on 1781541287850
celyrene J,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781481431576
Edmar is always a pleasure to work with.
Vivian N,
Customer service response - Thank you for your feedback, Vivian! We're glad to hear Edmar is always a pleasure to work with.
Sears Home Services on 1780774896037
Very kind & knowledgeable technician Very satisfied with his work
sandy S,
Customer service response - Thank you for your feedback, Sandy! We're glad to hear the technician was kind and knowledgeable, and that you're very satisfied with his work.
Sears Home Services on 1780607395010
Ludvin J,
Customer service response - Thank you for the amazing 5-star review, Ludvin! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780452768664
Mr. Rachid was very clear and he showed up on time of the same day i submitted my request. I didn't need to follow up on the replacement order. He did the order and called me in couple of days. He is keen to do thing the right way not the easy way. I recommend him.
amina M,
Customer service response - Thank you for your feedback, Amina! We're glad to hear Mr. Rachid was clear, prompt, and thorough in handling your replacement order.
Sears Home Services on 1780114123376
He seemed very knowledgeable.
Linda D,
Customer service response - Thank you for your feedback, Linda! We're glad to hear the technician seemed very knowledgeable.
Sears Home Services on 1779036387406
Phil was excellent! He came in and addressed the issue and repaired the dryer super fast. Pleasure to meet him.
Eric T,
Customer service response - Thank you for your feedback, Eric! We're glad to hear Phil was excellent and repaired your dryer quickly.
Sears Home Services on 1778761379438
Samiksha,
Customer service response - Thank you for the amazing 5-star review, Fnu! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1776977960847
Brendan B,
Customer service response - Thank you for the amazing 5-star review, Brendan! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1777747974083
Mark L,
Customer service response - Thank you for the amazing 5-star review, Mark! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1776886544713
Sears was quick to respond to leaking washer issue. Assessed problem, ordered part, replaced broken parts all within 3-4 days. Great work!
Paul S,
Customer service response - Thank you for your feedback, Paul! We're glad to hear our team quickly responded to your leaking washer issue and resolved it efficiently.
Sears Home Services on 1776823748276
Phil was amazing! He was terrific to communicate with and he job the job done so quickly. Highly recommend!!!!
Bridg B,
Customer service response - Thank you for your feedback, Bridg! We're glad to hear Phil was amazing and communicated well while completing the job quickly.
Sears Home Services on 1776606254862
Terrance provided excellent customer service from the first visit, identified the issues with my refrigerator and advised the noise was related to ice build up and that we had to defrost the refrigerator. We also need to replace a door gasket and put a new water filter. He ordered the part and scheduled the next visit so he would complete the service. He called to advise when he was going to arrive and then fixed everything. He was great. I didn’t have to pay anything as it was covered by my warranty. Great work Sears and Terrance. Very happy with your service.
Simon B,
Customer service response - Thank you for your feedback, Simon! We're glad to hear Terrance provided excellent customer service and efficiently resolved your refrigerator issues under warranty.
Sears Home Services on 1776526886367
Very nice guy. Terence is very friendly and professional. If one day I need another work on my appliances I hope is him.
Oscar B,
Customer service response - Thank you for your feedback, Oscar! We're glad to hear Terence was friendly and professional, and we hope to assist you with any future appliance needs.
Sears Home Services on 1776108651024
Dr. U,
Customer service response - Thank you for the amazing 5-star review, Dr. Ajit! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775407429572
