Appointment Lookup
802-552-4364
707 N Lamar Blvd Reviews
Read reviews from customers who used our services at 707 N Lamar Blvd
Total reviews
89
Average Rating
4.6/5
Washing machine repair was submitted on 10/14…on 10/16 repairman came determined what parts needed & scheduled to be back on 10/30 to complete repair. Parts arrived promptly on 10/23. When “sears” texted to confirm appointment & ask if parts arrived I promptly replied yes READY for 10/30…husband flew home from Texas to be home. Received another Text from Sears…on Sunday 10/29 confirming the 10/30 repair 8am-5pm. On 10/30 at approximately 11 am got a Sears text that Sears rescheduled appointment to 11/6 Today repairman Steve arrived - amazing service - quick professional but unaware why Sears automated service told me repairman had quit…reason for the reschedule Disappointed with dealing with the auto text and people don’t respond when they are canceling g on you.
KRose W,
Pretty happy that the repairman showed up this morning and did maintenance on our refrigerator. A part was replaced. It has been 5 hours since the visit and the unit is NOT COOLING at all.
Robert E,
Customer service response - Thank you for taking the time to bring this to our attention, Robert. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on 1706254769797
No one has completed my repair. I am getting notifications but no one been to my home. I am frustrated and confused
MONICA R,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1776210995909
This is the sixth time they’ve come out to repair my fridge and it’s not repaired yet. Tech has told them it can’t be repaired. So all they do is knock the ice out of the bottom of fridge and roll on. I guess next step is to file a lawsuit.
Derrick W,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1773275246010
Tried to over charge me for the job. Not today you won't!
Bryant C,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1755132077122
Maria V,
Customer service response - We apologize for not meeting your expectations. Please visit searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Your feedback is important to us.
Sears Home Services on 1750375605981
Technician has not came yet. They keep rescheduling and then not showing up.
Bob M,
Customer service response - We're really sorry to hear about your experience, Bob. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1730873898168
I was told on the phone 3 separate times that i would not be charged unless there was a problem with my appliance and then they would charge me for the parts and labor. I then get a text from the technician that “they do nothing for free” and it would be $140 for them to just walk into my house. Very unprofessional. I am glad I double checked with my technician because the people on the phone completely misinformed me. Do not use this service.
Sadie O,
Customer service response - We're really sorry to hear about your experience, Sadie. This isn’t the service we aim to provide. Please send us an email at [email protected] with your information so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1729578892211
Worse experience I have ever encountered. No service technician has arrived and it has been 2 weeks. Called Sears and no help getting anything resolved.
Sheryl F,
