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1211 D Delaware Ave Reviews
Read reviews from customers who used our services at 1211 D Delaware Ave
Total reviews
126
Average Rating
4.7/5
Technician was efficient, courteous and completed repair quickly. He was respectful of my home and friendly to my pet, and I was very pleased with his service.
Jean R,
Dirkland S,
Timely and helpful.
Sharon P,
Ray B,
Customer service response - Thanks for the great rating, Ray! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1787261359330
Very professional and knowledgable technician. Came out to my home immediately the same day.
Sandra A,
Customer service response - Thank you for your feedback, Sandra. We're glad to hear the technician was professional, knowledgeable, and able to assist you promptly.
Sears Home Services on 1781651620498
Phillip R,
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1752808547914
Eddie H,
Customer service response - We want to apologize for your experience and for any inconvenience caused. Please reach out to us at searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Thank you for sharing.
Sears Home Services on 1783299694378
The service man was nice but he came in and smelled AWFUL and my house was his first stop. He then proceeds to take 5 minutes to look at the fridge and says the water line is frozen and quotes me $1000 for the repairs… I then said I would think about and decide and he said he couldn’t leave without me paying a $150 fee for the $1000 service. I just don’t think $150 was worth it for 5 minutes and no help.
Alexis E,
Customer service response - We apologize for the trouble you've faced, Alexis. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1752629558198
The washing machine is not fixed! The first load I washed tonight after work is just like before the repair was made. The machine did not spin and towels are soaking wet.
DaddyDog386,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1777249921456
Never showed. Automated system sends me in circles, can’t get a human on the phone to find out why automated tracking showed tech arrived and closed work order so I can’t follow up. Worst service I have ever received. I work in the tech service industry and was involved with AI and automation to manage and track service. This experience was terrible.
Rob N,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1772419820189
